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Search Results: Christen Chapman

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Marketing Using Your Clients’ Mindset: The Importance of Thinking like a Pet Owner

By Christen Chapman | July 5, 2017

When considering digital marketing, veterinarians may face the challenge of remembering to think like a pet owner rather than a medical professional.  While the medical knowledge needed to treat pets is of the utmost importance, we should always remember the KISS principle when it comes to digital marketing:  Keep it simple, stupid. Can you guess…

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5 Ways a Dedicated Project Manager Can Make Your Life Easier

By Christen Chapman | February 22, 2017

It’s 3 a.m., and the world is sleeping…except you. You’ve woken up again thinking of looming deadlines and wondering, “Did I pay that bill?” We have all been there and wished we had a personal assistant to remind us when important dates were drawing near. The same can be true for any project that needs…

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Branding Through Customer Service: How Your Clients Connect With Your Business

By Christen Chapman | March 11, 2016

“Although your customers won’t love you if you give bad service, your competitors will.” –Kate Zabriskie Ever wondered what your clients think about you and your business? Wonder where, when, or how they formed these opinions? I hope you’ve thought about these things, because if you haven’t you’re missing out on a big opportunity–the opportunity to…

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