Search Results: KathrynF

Our Donation to VEG Cares:
Supporting Vets, Pets, and People

By KathrynF | September 27, 2021

At InTouch, our dedication to our clients’ success is just one part of the larger story. We’re passionate about helping practices and helping our fellow humans and their 4-legged companions. We cherish the special bond people share with their pets, and we believe in supporting organizations that nurture this bond as much as possible. Meet…

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COVID Message On-Hold Programs: Why Your Practice Needs Them

By KathrynF | September 23, 2021

Keep confusion and frustration about your COVID policies to a minimum at your vet practice. We know the veterinary industry has had its share of obstacles over the last couple of years, and staying ahead of ever-changing COVID protocols and recommendations is one of them! If there’s one thing virtually every industry has in common,…

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Meet Bill Schroeder, the Man Who Makes Lectures Fun and Highly Educational

By KathrynF | September 2, 2021

When you hear words like “lecture,” or “speaking engagement,” you probably don’t get all that excited. Bill Schroeder, co-founder and lead educator of InTouch, has changed that. With over 15 years of speaking under his belt, he creates interactive, impactful, and most of all, enjoyable presentations for veterinary professionals not just throughout the country, but…

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Western Veterinary Conference 2021: What to See and Do

By KathrynF | August 26, 2021

Will you be attending WVC this year? If you’re not familiar, WVC is an annual, you-gotta-be-there conference for vet professionals. It balances learning, entertainment, and networking to drive the veterinary industry forward and improve the future of patient and client care in veterinary practices. It also gives you and your team the opportunity to see where…

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6 Ways On-Hold Messaging Can Improve Employee Morale in Your Vet Practice

By KathrynF | August 4, 2021

Message on-hold programs are somewhat underrated as marketing tools when compared to websites, videos, Google Ads, social media, and more. They’re not flashy or particularly exciting, but they play an important role in promoting your practice and helping you communicate your services, policies, and more to your clients. But message on-hold doesn’t only benefit your…

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How Your Vet Website can Help to Reduce Burnout & Compassion Fatigue in Your Staff

By KathrynF | July 30, 2021

Burnout and compassion fatigue are chronic problems in the veterinary industry, and they affect staff at all levels. Burnout is “exhaustion of physical or emotional strength and motivation usually as a result of prolonged stress or frustration.” Compassion fatigue is a condition where an individual becomes physically and mentally exhausted, and experiences emotional withdrawal after…

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