Search Results: Lisa Gulick

dialing on telephone keypad

4 Reasons Why You Should Keep Your On-Hold Programs Current

By Lisa Gulick | July 13, 2017

All veterinary practices experience change and growth. New services are added, doctors retire, a second location opens… you get the idea. With so many things happening at your practice, it’s important to keep your clients in the loop. At InTouch Practice Communications, we often tout the usefulness of our custom on-hold programs, and you may…

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Telephone Customer Service

By Lisa Gulick | March 9, 2017

The first perception of your practice can be made within those first few seconds of a telephone greeting. “Thank you for calling InTouch Practice Communications. This is Lisa. How may I help you?” It’s very important to have a professional, clear voice as representation of your client’s first interaction with the practice. Think of other…

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