Reopening COVID-19 Message On-Hold Program

Messages Designed to Help You & Your Staff

InTouch is THE industry standard for veterinary message on-hold. We’ve been crafting custom telephone message on-hold programs for veterinarians for 25+ years and are the trusted Silver AAHA Strategic Alliance partner for telephone message on-hold.


Keep Callers Updated on Practice Policies and Procedures

Our team of experts crafted these messages to ensure they align with Silver AAHA Strategic Alliance guidelines, educate callers on your practice’s COVID-19 response, as well as free up front-desk staff from answering frequently asked questions.

Create Your Reopening COVID-19 Message On-Hold Program in A Few Easy Steps

In a few easy steps you can build a custom 6-message COVID-19 On-Hold Program for your practice. We’ll engineer the program and email it to you in a few days so you can start communicating right away to clients with the most up-to-date, relevant information to help them keep you and your clients safe!

Simply fill out the form below and choose 6 messages to get started!


How is the program provided?

The COVID standalone message on-hold audio file can be sent to you via email in a mp3 or .wav format depending on the which option your message on-hold player requires. If your message on-hold player requires a CD format, we can mail the CD program to you.

Do you work with all phone systems?

We guarantee compatibility. Please call us at (800) 493-9003 so we can best work with you to make sure we send you the right program for your phone.