The Ones Behind the Curtain:
meet our marketing team

InTouch Practice Communications is not your average marketing agency, and our staff is not your average marketing staff. We love developing top-notch marketing products that help veterinarians, and we’re pretty darn good at it, too. Our marketing team members have decades of combined experience in the veterinary and marketing industry, and they all share the same goal of helping our clients to succeed. You can learn more about them—and their alter egos—below.

Executive Team

Katie

President

Katie began what would become InTouch Practice Communications from her dining room table in 1995. She now leads the InTouch team of marketing professionals, helping veterinarians effectively reach pet owners in their communities. Katie lives in Northwest Indiana with her family.

You might not recognize her face, but chances are, you know popular country songs that were inspired by Katie. Having been born and raised in Nashville, Katie grew up working the country music circuit with many of today’s popular singer/songwriters. It wasn’t until she received a CMA award this year for “Stuck with You Like Gum on My Shoe” that she realized collectively, she has spent five weeks at #1 on the country music charts! Katie is honored to be an inspiration to the country music community and gladly displays the trophy in her basement bar.

Katie

Country Music Superstar

Bill

Senior Vice President

Bill is a founding owner of InTouch Practice Communications and has, for the past 22 years, enjoyed helping over 6,000 practices educate their clients and share their messages. He has a Bachelor of Arts degree in communications from Western Illinois University, is a former United States Marine, sits on the board of directors for VetPartners, and is a graduate of the Veterinary Management Institute at Purdue. Bill and his family live in the Chicago suburb of Schererville, IN, where he remains active in the Marine Corps veterans’ community, loves his WORLD CHAMPION Chicago Cubs, and spends way too much time learning about digital marketing!

Having been trusted at a young age with the names of Kentucky Fried Chicken’s 11 herbs and spices, and never revealing the secret, Bill proved to be a trustworthy young man. He leveraged this experience into a career in global recipe security. Midnight meetings, truth serums, and disguises were everyday occurrences in Bill’s “pre-InTouch” life. As a globe-trotting, undercover operative in the Central Intelligence Agency’s elite Recipe Protection Division (RPD), Bill spent many years dodging bullets and evading intelligence officers while insuring the secrecy of society’s favorites like McDonald’s secret Big Mac sauce, Dr. Pepper, Bush’s Baked Beans, as well as his favorite, KFC. Today Bill continues to guard our secrets but spends most of his time developing and lecturing about veterinary medicine’s most effective marketing solutions!

Bill

Secret Recipe Protector

Christen

Director, Operations

Christen received her degree in psychology from Purdue University. She worked multiple jobs while completing her degree and has always found herself playing an integral role in customer service. When she’s not meeting with clients, you can find her meeting with the team discussing ways to improve processes and new ways to stay “in touch” with our clients. In her spare time, Christen loves to go for walks with her dog, Sadie, or work on puzzles while watching her favorite shows on Netflix. She also recently completed her first half marathon and hopes to cross the finish line at her first full marathon before the end of 2018!

Christen went through a 10-year period without speaking, which led to her career as the top performer at The Mime Company (TMC) in Chicago. Playing various roles for TMC, she earned multiple awards and quickly became an icon for the miming community. After a dangerous leap in her last performance, Orpheus and Eurydice, she took a hard fall that led to the end of her career with TMC. Christen now looks forward to the launch of her upcoming autobiography, “From My Mind, Through My Mime,” in which she talks about what it was like to live a life full of expression without speaking.

Christen

Former Mime

Marketing Team

Amanda

Technician, Social Media

Amanda is a graduate of Saint Joseph’s College of Rensselaer, IN, with a degree in mass communication. She has several cats (some live indoors, and some are feral and hang out on her porch) that are all named after TV show detectives. In her spare time, she enjoys trivia and dominating the “Name That Tune” app “SongPop.”

Amanda is a criminal-fighting machine with a heart of gold. With years of experience, she and her cats have formed a dynamic team to take down the bad guys in a timely fashion. Her base is full of cat detectives that are always on the hunt. She and her cat detective team have received numerous awards for their great teamwork.

Amanda

Crime Fighter

Ashley

Graphic Artist

Ashley graduated in 2011 with a Bachelor of Fine Arts degree from Columbia College in Chicago, with a focus on advertising and graphic design. She began her professional career working in the newspaper and magazine industries, but smoothly transitioned into wonderful world of web design and digital marketing in 2015. She currently resides in her hometown of Griffith, IN, with her husband, Tim, toddler son, Alek, and her very dog-like kitten. On weekends, you can find Ashley at flea markets, thrift stores, and estate sales, shopping for treasures to stock her online store, which features vintage decor and housewares.

Ashley was born in a small, electricity-free cabin in the mountains of Montana. She grew up tending to the goats and chickens, and became very fond of woodworking. When she wasn’t taking care of her nine younger siblings, she liked to go out and find a quiet spot amongst the tall trees to daydream of the big city. She secretly wanted to act on Broadway. One misty morning, Ashley hopped aboard an eastbound freight train. Unfortunately, she was caught and thrown out in Northwest Indiana, which happens to be the home of InTouch Practice Communications. The rest is history!

Ashley

Big City Dreamer

Bruce

Analyst, Digital Marketing

As a Digital Marketing Analyst at InTouch, Bruce discovers new ways to help our clients rank better in local search results, converting more visitors into clients and reporting on results. Bruce has worked in the Digital Marketing field for over 15 years, during which time he owned his own internet marketing agency for a majority of those years. He started out in the IT industry as a Network Analyst and Network Administrator before well Y2K, so he brings a wide range of talents to the table. He has recently earned five Google certifications including certifications in Google Analytics, Google Ads, and Digital Sales. He lives in Naperville, IL with his wife, three stepdaughters, and a Maine Coon cat named Raggy. 

Bruce is a treasure hunter extraordinaire and finds valuables in many unique places. His collection of metal detectors, handcrafted shovels, and the insight of a pirate helps with his dowser’s skills. If fortunes are measured in collected experiences, Bruce is already a millionaire. Currently, Bruce is working to find the gold in InTouch’s client’s websites and help them dig up even more clients. SEO is a treasure chest just waiting to be opened, and most people don’t realize it. His future goals after retiring are to live on a sailboat in warm sunny climates while exploring secluded beaches and discovering even more hidden treasures.   

Bruce

Treasure Hunter

Caitlin

Copywriter

Before joining the InTouch team, Caitlin spent multiple years as a writer/editor for an online media company. She loves running, yoga, video games, cooking, paper crafts, and high-fives. She has three spoiled pets: a boxer named Baxter and two DSH cats named Dip and Dot (like the delicious ice cream).

Before joining the InTouch team, Caitlin was a world-renowned beatboxer. You may know her by her stage name, “C-Note VanSlam.” As a child, she had a speech impediment that kept her from saying the letters “s” and “p,” but with the help of her family and friends, and listening to the vocal prowess of the great Biz Markie (The Inhuman Orchestra), Rahzel, and Doug E. Fresh, she bravely took to the underground beatboxing circuit when she was 15. She even competed at the Beatbox Battle World Championship from 2010 to 2015 and brought home a gold medal every year. In her free time, Caitlin enjoys origami, cross country skiing, and playing mahjong.

Caitlin

World-Renowned Beatboxer

Cynthia

Analyst, Digital Marketing

Cynthia earned her Bachelor’s of Science from Purdue University Northwest in 2017 with a distinction in Computer Graphics Technology. When she is not working at InTouch, Cynthia prefers to take long walks, read and write science fiction novels, and listen to podcasts. Some of her interests include minimalism and zero waste living.

Cynthia authors The Laundry Basket, a household blog for anyone dedicated to completing a successful load of laundry. Readers enjoy weekly articles about ethically produced detergents, proper folding techniques, and tips on how to balance laundry chores with the rest of their busy schedules. Due to the positive public response to her article on the psychology of laundry day, Cynthia published Sharing the Workload: How Doing Laundry Together Will Improve Your Relationship a self-help book exploring the marital responsibilities of spouses. When she is not writing or testing new laundry techniques, Cynthia can be found taking long walks on the beach with her golden retriever.

Cynthia

Laundry Connoisseur

Evelyn

Manager, Sales

Evelyn is a project manager with InTouch Practice Communications, an alumnus of Indiana University, and a vocal proponent of Android devices. She is also the proud mama of a corgi, a German shepherd, and now a human pup named Riddick.

Born to an Irish ship captain and a gypsy maid, Evelyn was abandoned in a field in America’s heartland at the tender age of 2. Found and raised by kindly alpaca farmers in a sleepy community, she was well-cared for and loved. However, craving for more than what her hometown could provide, she set out for the wilds of Northwest Indiana, and started her life at InTouch Practice Communications.

Evelyn

Midwest Gypsy

James

Web Developer

James graduated from Purdue University in 2012, with a master’s degree in science and a focus in computer graphics technology. Before joining InTouch, he taught classes at the college level that focused mostly on different coding courses or website development. He joined the team at InTouch in 2014 as a front-end website developer. Since then, he has helped with the development of a few of the major projects, such as the GO! reminder system. He spends most of his free time relaxing with his parents, sister and her family, and his own pets.

As the reincarnation of Loki, the Norse god of mischief, James enjoys spending his days perplexing and pranking his co-workers. He can often be found using his shapeshifting abilities to confuse the UPS and FedEx delivery people when they come to drop off packages, take advantage of senior citizen discounts at local restaurants, and entertain his massive amount of Twitter followers with his kooky and harmless hijinks. James has two pets: a husky named Fenrir, and a snake named Jörmungandr. When asked about his fellow Norse gods, James becomes withdrawn, and only states that “it’s a Thor subject.”

James

PRANKSTER!

Jeff

Account Executive

Jeff has been in sales & marketing for 23 years helping small and medium size businesses grow in the digital world.  Married with 2 kids that took over the household and made it a zoo, they currently have a dog, cat, hamster, 2 turtles, some fish and a crayfish.

Review of Jeff Wallen BIO         0 out of 5 stars

I’m the anonymous reviewer who leaves bad reviews for no reason at all.  My only fear in life, living behind my keyboard, is that Google is going to find me out.

Jeff

The Anonymous Reviewer

Jonathan

Media Engineer

Jonathan earned his bachelor’s degree in Communications from Purdue Northwest and focused in Media and minored in Psychology. When he is not working at InTouch he spends his time recording music, filming, and collaging. He has a black cat named Mr. Handsome Johnson Sausage Wilson III, a.k.a. El Gato Diablo.

The morning after a full moon transformation, John awoke in his werewolf form in front of the InTouch building. Believing he was a wounded animal, the staff helped him inside and gave him food and water. After the beast was fed, John made InTouch his home and he works there full-time to help cover the cost of his food, vet, and grooming bills.

Jonathan

InTouch Werewolf

Kate

Coordinator, New Clients

Kate graduated with a bachelor’s degree in communication studies from Saint Mary’s College in Notre Dame, IN. She enjoys working with the wonderful people at InTouch Practice Communications, where everyone calls her “KK.” She grew up in Las Vegas but currently lives in Lowell, IN, with her husband, Nick. Football, weightlifting, and working out are her passions. You’ll find her at the gym, bright and early, every morning before work.

So you want to know about your project manager? You mean to say you’ve never heard of Kate before? As a former wide receiver for the University of Notre Dame, she broke the record for career touchdowns with 200. She’s still the record holder to this day. A career in the NFL could have been her future if it were not for the high ankle sprain. So here she is continuing the dream and ready to be your future project manager.

Kate

College Football Star

Kathryn

Copywriter

Not long after graduating from Ball State University with a Bachelor of Arts Degree in English, Kathryn found herself working in a place she least expected—a small, privately owned veterinary practice. She would spend the next 5+ years there, improving her people skills and getting to meet cute dogs and cats every day. In 2017, she joined InTouch to do something she had always wanted to do as a career—write. Kathryn is working on completing her Master’s Degree in Communications, and in her spare time enjoys reading, drawing, painting, playing video games, and napping.

Former Italian child star Caterina Frittata was booted out of her home country following accusations that she was plotting to overthrow former Prime Minister Silvio Berlusconi. She fled across the Atlantic to the United States where she was granted asylum, gave herself a generic name, and learned English by binge-watching all 9 seasons of Seinfeld. *bass slap* Wanting to live as inconspicuously as possible, she moved with her grandmother (who had been living stateside for several years) and 3 cats into a tiny apartment in the inconspicuous Midwest. She got an inconspicuous writing job to help pay the rent, and in her spare time, she enjoys making Turkish coffee and watching Fellini films.

Kathryn

Former Child Star

Kimberly

Graphic Artist

Kimberly was born and raised in Illinois. She went to college at Grand Valley State University in Michigan for three years and graduated from Elmhurst College with a Bachelor of Arts degree with an emphasis in graphic design and multi-media. Since graduating she has worked in advertising for about 14 years as a designer, three of which have been with InTouch Practice Communications. Kimberly has been married for a little over 10 years and has two young boys (who always keep her on her toes). She enjoys traveling, playing volleyball, running, creating art (photos, paints, crafts with the kids, etc.). Family and friends are what mean the most to her; it’s where where her heart is.

Kimberly was the voice of Cookie the Mouse from the infamous children’s cartoon “Mouse House.” Being that she loves working with children and has a soft, squeaky voice, it was the perfect job for her…or so she thought. Cookie really enjoyed cookies (which is how the mouse got its name, of course), and Kimberly stayed in character a little too long, even off set. She really loved her job and started to eat chocolate chip cookies ALL. THE. TIME. She ate them so much that she started to develop chocolate chip freckles everywhere, so it was time to move on. She now works at InTouch and is freckle-free. She’s still creative, but on the digital front. On occasion, you can still catch her with a cookie or two, but of a different kind: snickerdoodle (shh!).

Kimberly

Cartoon Voice Actor

Krissie

Receptionist

Krissie graduated from Columbia College in Chicago with a Bachelor of Arts in Theater. She has spend the last thirteen years in the hospitality business. She enjoys shopping, going out to dinner and the occasional visit to Blue Chip Casino. She also likes a relaxing night at home playing games on her tablet and watching Netflix while sharing a bowl of Frosted Mini Wheats with her chihuahua Molly.

Krissie had always been a morning person until over a decade ago she was bitten by a bat and turned into a vampire. Unable to go out during the day, she was forced to work graveyard shifts. Then one day while surfing the net, she came across a website that advertised sunblock with an SPF of 1000! Able to venture out into the sunlight again, she enrolled in business school and developed her own line of vampire-friendly treats, including the #1 seller “Blood” Suckers.

Krissie

Sunlight-Loving Vampire

Laura

Finance Coordinator

Laura grew up in Northwest Indiana and studied English, theology, and psychology. Although she desired a career in social work and interior design, her career path led to the field of accounting. What she loves the most about working at InTouch is that the environment is one that fosters creativity as well as growth. But what she admires most is the family atmosphere and bonds that have developed between the staff members over the years. Laura has two beautiful grown daughters and a dog named Miley. She is an animal lover and feels a calling to help them in any capacity that she is able. When she’s not at work, she enjoys cooking, gardening, horseback riding, and traveling, and she gravitates to anything that makes her laugh.

Laura worked undercover as an international spy gathering intelligence on the copycat capers of the infamous Julia Child. If you’ve never heard the rumors of Julia as a secret agent for the OSS (Office of Strategic Services), you might be surprised to know that in addition to her ability to demonstrate her exceptional culinary arts to the world, she also dabbled in the world of espionage. Women of subsequent eras have admired the audacious spirit of Julia and have attempted to duplicate her sophisticated lifestyle by conjuring up scenarios in which they could inject their craftiness and seductive behavior into the world of intrigue. They came in all forms but mostly disguised in the form of the culinarian. Laura’s job was to find and expose those women.

Laura

Undercover Spy

Libby

Analyst, Digital Marketing

Originally from Andover, KS, Libby graduated from Olivet Nazarene University with a degree in marketing and business. When she’s not at work, her hobbies include quilting/sewing, shopping, and cooking. She also enjoys sports (Chicago Bulls), the outdoors, and riding her bike. Libby is married with no kids—yet. She’s the proud owner of a French Bulldog named Hazel. Every year, she makes an effort to travel to Honduras and spend time with children living in an orphanage, who she refers to as her “kids.”

Libby grew up as a hippo in West Africa. For years, she enjoyed relaxing in the rivers, eating loads of plants, and enjoying time with her family, but she dreamed of becoming a singer. To pursue her dream, she would perform for her family and the other hippos in her community, when suddenly, she decided to go for the main stage. Libby became extremely successful after her hit song “I Want a Hippopotamus for Christmas.” Since then she’s been singing and living large in her mansion and private river, and driving around in her Mercedes G-wagon.

Libby

Hippo Singing Sensation

Lisa

Project Coordinator

Lisa graduated from Ball State University with a Bachelor of Science degree in Sports Management and brings a great deal of marketing experience to the table as well. In her role as a project coordinator, she combines her detail-oriented skills with her ability to multi-task to ensure our clients’ needs are met—all while working at a fast pace. Since graduating she has worked for an international sports manufacturer and also in the front offices of Triple-A and Single-A minor league baseball teams. In her spare time, she loves to bowl in leagues and tournaments, and spend time with her two lovable rescue dogs, Soni and Lela.

A prodigy ahead of her time? Check. Fought toe-to-toe with Gotham’s most unsavory villains? Double-check. Bailed out the Dark Knight on countless occasions? Capital “C” check. She is vengeance… she is the night… she is… BATGIRL! Lisa Marie found her calling as Batgirl, the more attractive and audibly appealing alternative to Bruce Wayne’s persona. By day, she’s a mild-mannered billionaire. By night, Lisa Marie is keeping her city and its citizens safe from the villainous scum who would otherwise love nothing more than to watch the world burn.

Lisa

Batgirl

Mary

Copywriter

Mary received her Bachelor of Arts degree in English from the University of Dayton in 2012. After working in the non-profit industry for 3 years, she left to pursue her Master of Arts degree in Creative Writing at the University of Exeter, finishing in December 2017. Having lived abroad in England for over a year she has become a self-proclaimed connoisseur of tea and an advocate for walking just about everywhere. She spends her free time attempting languages, such as keeping up her French and dabbling in Polish and Russian, as well training in the martial arts of jiu jitsu and aikido. While a huge fan of horses and dogs, she owns neither at present, but harbors dreams of a sprawling ranch in a remote mountain valley.

Before finding her calling in the noble profession of writing, Mary was an adventurous freelance photographer, specializing in majestic mountain goats all over the world. From the Himalayas to the Rocky Mountains, and the Andes to the Urals, she’s ventured to the four corners of the earth seeking to capture the very essence of the goat. After being arrested in the country of Georgia for chancing the use of (illegal, but arguably so) drone photography in an attempt to find the fabled Goat with the Golden Fleece, she quit her exciting, but dangerous, career. Now she’s settled down in the quiet suburbia of Northwest Indiana. Yet, she still dreams of mountains flecked with gold.

Mary

Freelance Goat Photographer

Michelle

Coordinator, SEO Clients

Michelle graduated from Columbia College Chicago in 2012 with a Bachelor of Fine Arts degree. She comes to InTouch with a background in graphic design and website development, and a love and passion for all animals. Her favorite animals are dogs, horses, and unicorns. Yes, they’re real. Michelle has two young children, Aaiden and Aaliya, both of whom are often mistaken as her clones. In her spare time, you might find Michelle catering to her artistic side, spending time painting, or baking with her kids. You may also find her out and about, supporting local bands or keeping up with the latest happenings in the nerd universe. But most likely, you’ll find her at home, binge watching Netflix or Food Network, waiting for Game of Thrones to come back on the air.

You might recognize Michelle from a popular food-related competition show. Four bakers faced off in an epic battle for cupcake superiority. One by one, each contender was eliminated as they were judged on taste, presentation, and display. She is a master baker, three-time champion of Cupcake Wars, and has travelled the globe in search of the perfect cupcake. Michelle is still unsatisfied and will not rest until she becomes the first person to perfect the delicate balance between flavor and texture and create “the perfect cupcake”.

Michelle

Cupcake Master

Milos

Graphic Artist

Milos graduated in the summer of 2016 from the Illinois Institute of Art. He obtained a Bachelor of Fine Arts in Graphic Design. A short while later, he joined the incredible team at InTouch as a fresh graphic designer.  Milos enjoys video games and making art in his free time. He and his girlfriend Constantina share a growing kitten named Fiona. Together, they like going out to movies, thrift shopping, or just hanging out with their friends.

Since early childhood, Milos always had big dreams of one day becoming a condiment. But not just any condiment, he aspires one day to become a spicy bottle of Sriracha goodness. Of course, given his human anatomy, he experiences some physical limitations. People always tell him he can’t actually be a bottle of Sriracha. Regardless, he’s a dreamer, and nothing will deter him from his legacy. Sometimes he’ll even go to grocery stores and perch next to his Sriracha brethren, often scaring away locals.

Milos

Aspiring Sriracha Bottle

Nikki

Manager, Creative

Nikki has been a front-end Web developer at InTouch Practice Communications for over five years. She truly loves all aspects of marketing and brings her experience in agency, in-house, and freelance work to the table. Her favorite thing about working at InTouch is that even though the company has grown into a large agency, it still takes the “mom-and-pop” approach by handling all clients with care. When she is not clicking away at computer keys and building new websites, Nikki enjoys working out; running; spending time with her son, Landon; and playing with her Chihuahua, Bella.

Before joining InTouch, Nikki was the world’s first Chihuahua gymnastics coach. But since Chihuahuas aren’t that flexible, and they’re too tiny to see from the grandstands, her career was short-lived. Now, footage and images of her Chihuahua team are just the butts of memes and GIFs all over the Web.

Nikki

Chihuahua Gymnastics Coach

Rachel

Marketing Assistant

Rachel graduated from Ball State University with a Bachelor’s of Science in Marketing and Business Administration in 2018, and joined the InTouch team as a Marketing Assistant later that summer. Rachel is a proud mom of her 3-year-old fur baby, Piper. Growing up, with a vet-tech as a mom, Rachel has had many pets from cats and dogs to squirrels and parrots. In her free time, Rachel likes to hike the dunes, roller blade, and watch documentaries.

Growing up, Rachel always felt different. Being able to communicate with the dead was not something the rest of the kids had in common. Rachel has since mastered her skills of talking to spirits and has become the world’s most sought-after Medium. Rachel practices her mediumship on her famous TV show, Lake County Medium. You can watch Rachel perform her mediumship for A-list stars on Tuesday nights at 11pm on ZXY channel.

Rachel

Mystical Medium

Ryan

Graphic Artist

Ryan graduated in May of 2017 from Purdue University Northwest. He obtained a Bachelor of Science degree with distinction in Computer Graphics Technology. Since then, he has worked to build up his portfolio with side projects that lead to a career at InTouch Practice Communications. In his spare time, he enjoys video games, photography, cooking, and reading. Ryan is also enjoying the process of becoming fluent in Japanese. Ryan hopes to one day live and work in Japan, after he was able to first experience the nation’s unique culture back in 2012.​​

After beating incredible odds in a high stakes bet involving a silver plate from the 70’s, a mini bag of pretzels found outside a broken window, and a wild buffalo, Ryan found himself to be a millionaire. Since then, he has traveled the world. After gaining all of this cultural insight, he decided to settle down and use that knowledge in a career. He found InTouch Practice Communications and he could not be happier. He plans to spend the rest of his days looking at photos of dogs and cats.

Ryan

Accidental Millionaire

Shaun

Web Developer

Shaun graduated from Purdue University with a Bachelor’s in Computer Graphics Technology in 2016, and joined the InTouch team as a Web Developer near the end of 2017.  He grew up living in Lafayette for the past 20 years and has since moved into the area.  Back home he has 3 cats named Cheeto, Sherbert, and Antsy (RIP Trident who passed in October to cancer), and a Siberian Husky named Wolf.  Shaun enjoys video games (specifically jRPGs), anime, reading and writing fantasy novels, going bowling with his family, and other “nerdy” stuff.

Shaun is a dragon-bonded mage from deep in the middle of Nowheresville, Indiana. When he didn’t get his letter to go to a wizard school back when he was young, Shaun was disappointed.  Shaun had already discovered that he could use magic, and he had been hoping the stories were true.  Since no letter came, he started studying on his own in his free time.  Fast forward a few years, and Shaun has learned some spells; however, without proper teaching, he hasn’t become very “accurate” with them– like when he tried to summon a snowstorm to his doorstep, and it went everywhere else (sorry Hawaii!). Recently Shaun discovered a dragon egg which he was able to hatch. The dragon, named Tavis, instantly bonded with Shaun, allowing the mage to draw upon Tavis’s magical abilities to boost his own spells.  Nowadays Shaun spends his time searching for new books for spells and also ways to teach a dragon not to eat his shoes.

Shaun

Dragon-Bound Mage

Svet

Analyst, Digital Marketing

Svet Graduated from Moraine Valley Community College in May of 2017 with an AAS in Local Area Network Technician. Shortly after, he found the world of SEO and has since never looked back. Through sheer determination and will, he used his skills to help several local business owners improve their search visibility on Google. He joined the InTouch team at the end of 2017. Since then, Svet has been dedicated to learning everything SEO in hopes of one day owning his own digital marketing agency. 

Svet was born on the outskirts of Romania on a particularly stormy night. Witnesses claim a giant wolf with glowing blood eyes swooped in and took the newborn into the dreaded black woods, fabled to be the home of magical creatures! Later raised by a family of Gypsy nomads, Svet interned for the infamous Baba Yaga as a child. He barely escaped becoming her dinner at age 9, but not before taking all her knowledge with him. Not much is known as to what happened after that. One day, a black cat rubbed against an old rusty lamp in the InTouch office three times. Svet magically appeared and has found a place with the InTouch family ever since. Here he earned the name “The Citation Illusionist”, and makes improper citations disappear for a living.

Svet

The Citation Illusionist

Tani

Account Executive

Before joining the InTouch team over a decade ago, Tani earned her Bachelor’s degree in Communications at Purdue University in 2007.  While at Purdue, she interned at Fox Chicago’s morning show and won a prestigious scriptwriting award. Her group’s script for the popular episodic show, Nip/Tuck, placed 3rd in an international scriptwriting competition. Tani was hired at InTouch in May 2007 as a scriptwriter and transitioned into sales/account management 6 months later. Tani  is extremely passionate about helping Veterinary practice’s grow through effective digital marketing. Outside of InTouch, you will most likely find Tani spending time with her husband and two boys, Hunter and Greyson.

Outside of InTouch and her family life, Tani is a professional competitive hobby horse trainer! The world’s most elite hobby horse competitors call in Tani to train their equestrian hobby horse so that they can dominate the world in this highly respected competitive organized sport! Although only popular in Finland so far, it is a  sure to spread like wildfire throughout the universe!

Tani is also a certified hobby horse behavior consultant who can help owners to understand and solve their hobby horse behavioral problems. Whether you need a professional trainer or behaviorist, Tani is your hobby horse expert!

Tani

Pro Hobby Horse Trainer & Behaviorist

Temmo

Manager, Digital Marketing

Temmo has been concerned with SEO, PPC, and digital marketing in general for almost as long as the industry exists. Particularly attracted by the interdisciplinary and ever-changing nature of the field, he equally likes getting involved into nitty-gritty bits as well as drawing the big picture of the discipline. He holds a M.A. degree from the University of Munich, Germany, and is a certified Google AdWords professional. When he’s not helping veterinary practices to grow and flourish, he dedicates a good portion of his time attending the opera or concerts, or singing in choirs in and around Chicago.

Born to a salmon and a tuna, Temmo spent most of his life in the Pacific Ocean following the swarms floating between the Sea of Japan and the Baring Strait. Together with his best friend, a lanternfish, he ran one of the best sushi places below sea level. Only when he became aware of the irony of his existence did he decide to reinvent himself and start a life as human being–much to the disgrace of his parents. Today he lives a happy and merry life in the Midwest, only occasionally dreaming of his past life in the oceans of the world.

Temmo

Deep Sea Sushi Chef

Tony

Analyst, Digital Marketing

Tony graduated from Indiana University Northwest in the fall of 2017 with a degree in Business Administration and Marketing. He joined the InTouch team in July 2018 as an SEO Analyst. He enjoys playing and writing music, going to Cubs games, and spending too much of his money on records.

Tony was the starting goaltender for the Chicago Blackhawks. During his five-year career with the team, he never once allowed the opposing team to score a goal. EVER. He is also the only goalie in NHL history to score a hat trick. But you won’t find any of his stats anywhere. After retiring, the NHL decided not to recognize any of his amazing accomplishments since it was “unfair” to the other players.

Tony

Gifted Goaltender

Tyler

Web Developer

Tyler graduated from Purdue University Northwest in 2018 with a Bachelor’s degree in Computer Information & Network Technology. He was a contractor through school and stopped to join the InTouch team shortly after graduating. If he isn’t drinking coffee and developing websites then you can probably find him planking with a few of his coworkers. He grew up in North Judson and Westville and currently resides in North Judson. At home he spends his time playing with his puppy, dominating word games, and working on side projects.

By the end of summer 2018, the band Pshaun Has Spoken broke world records for most songs in top charts and had become a global sensation. Some of the most popular songs to date are “Shame Squad,” “Wait – let me Toggl this!,” and “Did you say cheese?”. Some people say the lead singer, Tyler, is actually an angel, while others say that he made a deal with the devil. Whatever the case may be, he has been singing since he first came out of the womb. He started touring at just 5 years old singing well-known children songs like “Twinkle, Twinkle, Little Star” and “Itsy Bitsy Spider.”

Tyler

Sensational Lead Singer