Reviews

Read actual client reviews submitted for InTouch Practice Communications below and submit your own as well!

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Rated 5.0 out of 5
5.0 out of 5 stars (based on 33 reviews)
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Thank You for Being a Part of the InTouch Family

We look forward to our continued relationship and hearing how your experience working with our team has impacted your practice.

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Read Our Most Recent Reviews

Read our reviews below to hear what people are saying about InTouch.

Great work.

Rated 5.0 out of 5
March 14, 2022

Great company to work with. Very helpful in sending you a copy of your on hold messages so you can update your messages easily. Nice being able to listen to the music before picking it. Very helpful and get answers back quickly with questions. Would recommend this company.

Debbie

Immediate Growth from New Clients

Rated 5.0 out of 5
August 12, 2020

The help received from InTouch (a new website, assistance with social media, and SEO marketing) immediately translated into growth from new clients and appreciation from our existing clients.

Andrea Stickland

Outstanding Website Developers

Rated 5.0 out of 5
August 19, 2020

InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.

Dr. Gregory Rich, Avian & Exotic Animal Hospital of Louisiana (client since 2014)

Tech suppot

Rated 5.0 out of 5
December 30, 2021

I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.

Tracey Elston, Buffalo Grove Animal Hospital (client since 2018)

Love you, love you, love you!

Rated 5.0 out of 5
September 10, 2020

Your company is so easy to work with. Love it. Thank you for all the emails and updates.

Dr. Gloria Williams, Pets Ahoy Animal Hospital (client since 2010)

Great Team!

Rated 5.0 out of 5
August 20, 2020

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

Jon Vick, Vet Asset Advisors (client since 2020)

From Zero to 100 mph

Rated 5.0 out of 5
August 18, 2020

We started our practice from scratch with a healthy debt load. It was essential to get the word out pronto. InTouch did everything from logo design to web design to SEO, social media, business cards, letterheads- the list goes on and on. Less than two years from opening and we have 3 full-time doctors and are booked out as far as the eye can see. So yeah, InTouch knows how to get you from zero to 100 mph so fast your head will spin.

Dr. Bruce Nixon, Texas Avian & Exotic Hospital (client since 2018)

Beautiful Website, Excellent Service

Rated 5.0 out of 5
August 18, 2020

InTouch created a beautiful website for our clinic. It was artistically done while enhancing our SEO. InTouch has continued to provide excellent service by quickly making changes to the site when updates are needed.

Margie Black, Elkhorn Veterinary Clinic (client since 2018)

Great Service!

Rated 5.0 out of 5
August 18, 2020

Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!

Marla Davis, Loving Hands Animal Clinic & Pet Resort (client since 2015)

Good, Creative Service

Rated 5.0 out of 5
August 20, 2020

At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.

Dr. Ryan Gates, Cuyahoga Falls Veterinary Clinic (client since 2011)

Friendly, Helpful Service

Rated 5.0 out of 5
August 19, 2020

The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.

Dr. Lisa Lusk, Monongahela Animal Hospital (client since 2018)

Our Growth was Rapid with InTouch

Rated 5.0 out of 5
March 22, 2020

Our growth was rapid with InTouch and we were able to link new business directly to our digital marketing. All digital marketing is in their expert hands with performance reports provided for our review. We’ve even uncovered hidden issues in the practice that were impacting results because of our InTouch team. We are very grateful that we work with experts because it allows us to concentrate on delivering quality care.

Mary Simon

Stellar Team and Work Product

Rated 5.0 out of 5
August 18, 2020

Great group of skilled professionals and deliver tremendous high quality work and results.

Dani R., The COVE (client since 2018)

IT support

Rated 5.0 out of 5
September 26, 2023

InTouch- IT department was so very helpful. I would highly recommend this company. Great customer service.

Michelle

Great Folks Doing a Great Job for Us!

Rated 5.0 out of 5
August 19, 2020

We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!

Saskia Amaro, Evergreen Veterinary Clinic (client since 2018)

Exceptional Support from Tani Fisk

Rated 5.0 out of 5
November 28, 2023

I am delighted to share my positive experience working with Tani Fisk, our Digital Marketing Account Manager at InTouch. Tani has consistently demonstrated an outstanding commitment to providing top-notch support for all of my requests.

Tani’s tireless work ethic and commitment to delivering high-quality results are truly commendable. She exudes professionalism and expertise in every interaction, making the process of working through tasks not only efficient but also enjoyable. Her positive attitude is infectious, creating a collaborative and pleasant working environment.

Vera Primera

Great Service!

Rated 5.0 out of 5
August 18, 2020

These guys are amazing! They have always helped us with our messaging needs and in a timely manner.

Dr. Daniel Ulitchny, Sahara Pines Animal Hospital (client since 2010)

InTouch Provides Quality and Professional Information for our Vet Clinic's Clients

Rated 5.0 out of 5
August 19, 2020

We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!

Dr. Denise Crittenden, South Town Animal Hospital (client since 2009)

Great Company, Lots of Choices

Rated 5.0 out of 5
August 20, 2020

We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.

Tanaya Rauch, Caring Hearts Animal Clinic (client since 2005)

Up-To-Date Content

Rated 5.0 out of 5
August 18, 2020

We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.

Tania Hayes, Bay Animal Hospital (client since 2012)