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All programs are compatible with VoIP phones.
Message on-hold: a key player in your marketing strategy
Message on-hold is our flagship service. We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice. And we can’t wait to help yours, too.
What our message on-hold clients are saying
I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.
We have had their messages for our on-hold clients for many years. The music and messages are timely and very appropriate. We try to keep clients on hold as little as possible, but having a good message platform makes their wait time less onerous.
A wonderful company to work with!
InTouch Provides Quality and Professional Information for our Vet Clinic's Clients
We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!
Make the changes you need for less with Flex Plus
Veterinary practices are always changing — yearly, monthly, weekly, even daily! Your message on-hold program should reflect those changes, but it shouldn’t cost a fortune to do. With our Flex Plus plan, we offer you unlimited changes including verbiage updates, swapping out messages, and trying different music options, all for one affordable annual fee.