Thank You for Being a Part of the InTouch Family
We look forward to our continued relationship and hearing how your experience working with our team has impacted your practice.
Review Your Experience
Tell us how you feel about working with our team.
Read Our Most Recent Reviews
Read our reviews below to hear what people are saying about InTouch.
Great Company, Lots of Choices
We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.
Great Folks Doing a Great Job for Us!
We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!
Great Service!
Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!
Love you, love you, love you!
Your company is so easy to work with. Love it. Thank you for all the emails and updates.
Responsive and Following Through
InTouch Vet has been very responsive to our ever-changing requests during the COVID-19 pandemic. There are very good at following through to make sure we received the changes and approved them.
Stellar Team and Work Product
Great group of skilled professionals and deliver tremendous high quality work and results.
InTouch Provides Quality and Professional Information for our Vet Clinic's Clients
We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!
Outstanding Website Developers
InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.
Tech suppot
I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.
On-Hold Messages
We have had their messages for our on-hold clients for many years. The music and messages are timely and very appropriate. We try to keep clients on hold as little as possible, but having a good message platform makes their wait time less onerous.
A wonderful company to work with!
Working with InTouch is Always a Wonderful and Positive Experience
I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.
Our Growth was Rapid with InTouch
Our growth was rapid with InTouch and we were able to link new business directly to our digital marketing. All digital marketing is in their expert hands with performance reports provided for our review. We’ve even uncovered hidden issues in the practice that were impacting results because of our InTouch team. We are very grateful that we work with experts because it allows us to concentrate on delivering quality care.
Great Service
As a newer manager at my job, the first time I had to update my InTouch message I didn’t know what to do. Karyn was very helpful in the creation of our new messages. The changes were made quickly and efficiently. Krissie has also been there a few times when I had a question. Thank you to everyone!
Outstanding as Always
The InTouch team is designed by Bill and Katie to be a true asset to your veterinary hospital. They truly care for you and your team and will design a plan tailored to help you succeed. Recommend them without reservation!
Good, Creative Service
At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.
Excellent Customer Service
I love the quick turnaround for any new disks.
Awesome Team with Fast Response
InTouch did an outstanding job with our website and have continued to provide excellent support as we make updates and changes. When I request changes, the website is immediately updated. They are extremely friendly and always pleasant to work with.
Friendly, Helpful Service
The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.
Up-To-Date Content
We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.
From Zero to 100 mph
We started our practice from scratch with a healthy debt load. It was essential to get the word out pronto. InTouch did everything from logo design to web design to SEO, social media, business cards, letterheads- the list goes on and on. Less than two years from opening and we have 3 full-time doctors and are booked out as far as the eye can see. So yeah, InTouch knows how to get you from zero to 100 mph so fast your head will spin.