Thank You for Being a Part of the InTouch Family
We look forward to our continued relationship and hearing how your experience working with our team has impacted your practice.
Review Your Experience
Tell us how you feel about working with our team.
Read Our Most Recent Reviews
Read our reviews below to hear what people are saying about InTouch.
Up-To-Date Content
We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.
Beautiful Website, Excellent Service
InTouch created a beautiful website for our clinic. It was artistically done while enhancing our SEO. InTouch has continued to provide excellent service by quickly making changes to the site when updates are needed.
Good, Creative Service
At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.
We’ve Reduced our Google Ad Spend by Over 50%
We started working with InTouch in 2019. We have three locations throughout Atlanta plus a thriving 24-hour emergency and critical care business that benefit from our focus on digital marketing. Over the last 12 months, we’ve reduced our Google Ad spend by over 50% while at the same time nearly doubling our conversions. In 2020, we are expanding into new locations and it’s reassuring to know that we have InTouch as a partner by our side.
IT support
InTouch- IT department was so very helpful. I would highly recommend this company. Great customer service.
Working with InTouch is Always a Wonderful and Positive Experience
I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.
Great Service!
These guys are amazing! They have always helped us with our messaging needs and in a timely manner.
Awesome Team with Fast Response
InTouch did an outstanding job with our website and have continued to provide excellent support as we make updates and changes. When I request changes, the website is immediately updated. They are extremely friendly and always pleasant to work with.
Great Service
As a newer manager at my job, the first time I had to update my InTouch message I didn’t know what to do. Karyn was very helpful in the creation of our new messages. The changes were made quickly and efficiently. Krissie has also been there a few times when I had a question. Thank you to everyone!
Stellar Team and Work Product
Great group of skilled professionals and deliver tremendous high quality work and results.
Tech suppot
I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.
Friendly, Helpful Service
The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.
Great Service!
Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!
Exceptional Support from Tani Fisk
I am delighted to share my positive experience working with Tani Fisk, our Digital Marketing Account Manager at InTouch. Tani has consistently demonstrated an outstanding commitment to providing top-notch support for all of my requests.
Tani’s tireless work ethic and commitment to delivering high-quality results are truly commendable. She exudes professionalism and expertise in every interaction, making the process of working through tasks not only efficient but also enjoyable. Her positive attitude is infectious, creating a collaborative and pleasant working environment.
Outstanding as Always
The InTouch team is designed by Bill and Katie to be a true asset to your veterinary hospital. They truly care for you and your team and will design a plan tailored to help you succeed. Recommend them without reservation!
On-Hold Messages
We have had their messages for our on-hold clients for many years. The music and messages are timely and very appropriate. We try to keep clients on hold as little as possible, but having a good message platform makes their wait time less onerous.
A wonderful company to work with!
InTouch Provides Quality and Professional Information for our Vet Clinic's Clients
We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!
Great work.
Great company to work with. Very helpful in sending you a copy of your on hold messages so you can update your messages easily. Nice being able to listen to the music before picking it. Very helpful and get answers back quickly with questions. Would recommend this company.
Outstanding Website Developers
InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.
Excellent Company to Work With
I use InTouch for my messages on hold. Their messages are well written, pertinent, and hold my clients’ interest. They are very responsive to my needs when something has to be changed or modified. They are always a pleasure to work with.