Reviews

Read actual client reviews submitted for InTouch Practice Communications below and submit your own as well!

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Rated 5.0 out of 5
5.0 out of 5 stars (based on 33 reviews)
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Thank You for Being a Part of the InTouch Family

We look forward to our continued relationship and hearing how your experience working with our team has impacted your practice.

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Read Our Most Recent Reviews

Read our reviews below to hear what people are saying about InTouch.

Outstanding Website Developers

Rated 5.0 out of 5
August 19, 2020

InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.

Dr. Gregory Rich, Avian & Exotic Animal Hospital of Louisiana (client since 2014)

Outstanding as Always

Rated 5.0 out of 5
August 25, 2020

The InTouch team is designed by Bill and Katie to be a true asset to your veterinary hospital. They truly care for you and your team and will design a plan tailored to help you succeed. Recommend them without reservation!

Dr. Alan Knott, Cornerstone Veterinary Hospital of Clifton Park (client since 2017)

IT support

Rated 5.0 out of 5
September 26, 2023

InTouch- IT department was so very helpful. I would highly recommend this company. Great customer service.

Michelle

Helped Thousands of AAHA Practices Improve Their Digital Marketing

Rated 5.0 out of 5
February 12, 2020

Our friends at InTouch Practice Communications have been wonderful supporters of AAHA and our members over the years! Bill Schroeder and his awesome team have helped thousands of AAHA practices improve their digital marketing and social media presence, which I am certain has helped those practices succeed. I truly value the long-standing relationship with the team at InTouch!

Mike Cavanaugh

From Zero to 100 mph

Rated 5.0 out of 5
August 18, 2020

We started our practice from scratch with a healthy debt load. It was essential to get the word out pronto. InTouch did everything from logo design to web design to SEO, social media, business cards, letterheads- the list goes on and on. Less than two years from opening and we have 3 full-time doctors and are booked out as far as the eye can see. So yeah, InTouch knows how to get you from zero to 100 mph so fast your head will spin.

Dr. Bruce Nixon, Texas Avian & Exotic Hospital (client since 2018)

Love you, love you, love you!

Rated 5.0 out of 5
September 10, 2020

Your company is so easy to work with. Love it. Thank you for all the emails and updates.

Dr. Gloria Williams, Pets Ahoy Animal Hospital (client since 2010)

Great Team!

Rated 5.0 out of 5
August 20, 2020

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

Jon Vick, Vet Asset Advisors (client since 2020)

We’ve Reduced our Google Ad Spend by Over 50%

Rated 5.0 out of 5
June 10, 2020

We started working with InTouch in 2019. We have three locations throughout Atlanta plus a thriving 24-hour emergency and critical care business that benefit from our focus on digital marketing. Over the last 12 months, we’ve reduced our Google Ad spend by over 50% while at the same time nearly doubling our conversions. In 2020, we are expanding into new locations and it’s reassuring to know that we have InTouch as a partner by our side.

Will Draper, DVM

On-Hold Messages

Rated 5.0 out of 5
August 25, 2020

We have had their messages for our on-hold clients for many years. The music and messages are timely and very appropriate. We try to keep clients on hold as little as possible, but having a good message platform makes their wait time less onerous.

A wonderful company to work with!

Dr. Raymond Maizel, Candlewood Animal Hospital (client since 2010)

Stellar Team and Work Product

Rated 5.0 out of 5
August 18, 2020

Great group of skilled professionals and deliver tremendous high quality work and results.

Dani R., The COVE (client since 2018)

Great work.

Rated 5.0 out of 5
March 14, 2022

Great company to work with. Very helpful in sending you a copy of your on hold messages so you can update your messages easily. Nice being able to listen to the music before picking it. Very helpful and get answers back quickly with questions. Would recommend this company.

Debbie

Our Growth was Rapid with InTouch

Rated 5.0 out of 5
March 22, 2020

Our growth was rapid with InTouch and we were able to link new business directly to our digital marketing. All digital marketing is in their expert hands with performance reports provided for our review. We’ve even uncovered hidden issues in the practice that were impacting results because of our InTouch team. We are very grateful that we work with experts because it allows us to concentrate on delivering quality care.

Mary Simon

Great Service!

Rated 5.0 out of 5
August 18, 2020

These guys are amazing! They have always helped us with our messaging needs and in a timely manner.

Dr. Daniel Ulitchny, Sahara Pines Animal Hospital (client since 2010)

Great Service

Rated 5.0 out of 5
August 25, 2020

As a newer manager at my job, the first time I had to update my InTouch message I didn’t know what to do. Karyn was very helpful in the creation of our new messages. The changes were made quickly and efficiently. Krissie has also been there a few times when I had a question. Thank you to everyone!

Jen Parenti, Westlake Animal Hospital (client since 2009)

Excellent Company to Work With

Rated 5.0 out of 5
October 21, 2020

I use InTouch for my messages on hold. Their messages are well written, pertinent, and hold my clients’ interest. They are very responsive to my needs when something has to be changed or modified. They are always a pleasure to work with.

Dr. Scott Linick, Long Branch Animal Hospital (client since 2018)

InTouch Provides Quality and Professional Information for our Vet Clinic's Clients

Rated 5.0 out of 5
August 19, 2020

We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!

Dr. Denise Crittenden, South Town Animal Hospital (client since 2009)

Beautiful Website, Excellent Service

Rated 5.0 out of 5
August 18, 2020

InTouch created a beautiful website for our clinic. It was artistically done while enhancing our SEO. InTouch has continued to provide excellent service by quickly making changes to the site when updates are needed.

Margie Black, Elkhorn Veterinary Clinic (client since 2018)

Great Service!

Rated 5.0 out of 5
August 18, 2020

Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!

Marla Davis, Loving Hands Animal Clinic & Pet Resort (client since 2015)

Great Folks Doing a Great Job for Us!

Rated 5.0 out of 5
August 19, 2020

We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!

Saskia Amaro, Evergreen Veterinary Clinic (client since 2018)

Great Company, Lots of Choices

Rated 5.0 out of 5
August 20, 2020

We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.

Tanaya Rauch, Caring Hearts Animal Clinic (client since 2005)