Reviews

I use InTouch for my messages on hold. Their messages are well written, pertinent, and hold my clients’ interest. They are very responsive to my needs when something has to be changed or modified. They are always a pleasure to work with.

Your company is so easy to work with. Love it. Thank you for all the emails and updates.

They built our website from the ground up and manage it. We have only experienced A+ professional service. Highly recommend.

As a newer manager at my job, the first time I had to update my InTouch message I didn’t know what to do. Karyn was very helpful in the creation of our new messages. The changes were made quickly and efficiently. Krissie has also been there a few times when I had a question. Thank you to everyone!

I love the quick turnaround for any new disks.

The InTouch team is designed by Bill and Katie to be a true asset to your veterinary hospital. They truly care for you and your team and will design a plan tailored to help you succeed. Recommend them without reservation!

We have had their messages for our on-hold clients for many years. The music and messages are timely and very appropriate. We try to keep clients on hold as little as possible, but having a good message platform makes their wait time less onerous.
A wonderful company to work with!

At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.

InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.

We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!

The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.

I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.

InTouch did an outstanding job with our website and have continued to provide excellent support as we make updates and changes. When I request changes, the website is immediately updated. They are extremely friendly and always pleasant to work with.

We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!

We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.

Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!

Great group of skilled professionals and deliver tremendous high quality work and results.

These guys are amazing! They have always helped us with our messaging needs and in a timely manner.