Reviews

InTouch created a beautiful website for our clinic. It was artistically done while enhancing our SEO. InTouch has continued to provide excellent service by quickly making changes to the site when updates are needed.

We were having a problem with our MP3 player to play our music on hold. We spoke with a technician named Jonathan and he was great!

I am not technical when it comes to computer things and he walked us through the problem and it was corrected.

He was 100% great.

We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.

Our growth was rapid with InTouch and we were able to link new business directly to our digital marketing. All digital marketing is in their expert hands with performance reports provided for our review. We’ve even uncovered hidden issues in the practice that were impacting results because of our InTouch team. We are very grateful that we work with experts because it allows us to concentrate on delivering quality care.

At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.

Everyone at InTouch has been so professional and helpful. We have used their services for years and recently reached out to them to update our on-hold messages. Quick and easy! I recommend them to everyone!

We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.

InTouch did an outstanding job with our website and have continued to provide excellent support as we make updates and changes. When I request changes, the website is immediately updated. They are extremely friendly and always pleasant to work with.

I love the quick turnaround for any new disks.

I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.

The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.

I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.

We started our practice from scratch with a healthy debt load. It was essential to get the word out pronto. InTouch did everything from logo design to web design to SEO, social media, business cards, letterheads- the list goes on and on. Less than two years from opening and we have 3 full-time doctors and are booked out as far as the eye can see. So yeah, InTouch knows how to get you from zero to 100 mph so fast your head will spin.

They built our website from the ground up and manage it. We have only experienced A+ professional service. Highly recommend.

As a newer manager at my job, the first time I had to update my InTouch message I didn’t know what to do. Karyn was very helpful in the creation of our new messages. The changes were made quickly and efficiently. Krissie has also been there a few times when I had a question. Thank you to everyone!

We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!

I use InTouch for my messages on hold. Their messages are well written, pertinent, and hold my clients’ interest. They are very responsive to my needs when something has to be changed or modified. They are always a pleasure to work with.

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

Our friends at InTouch Practice Communications have been wonderful supporters of AAHA and our members over the years! Bill Schroeder and his awesome team have helped thousands of AAHA practices improve their digital marketing and social media presence, which I am certain has helped those practices succeed. I truly value the long-standing relationship with the team at InTouch!

InTouch- IT department was so very helpful. I would highly recommend this company. Great customer service.