Read actual client reviews submitted for InTouch Practice Communications below and submit your own as well!

Rated 5 out of 5
5 out of 5 stars (based on 31 reviews)
Very good0%

Thank You for Being a Part of the InTouch Family

We look forward to our continued relationship and hearing how your experience working with our team has impacted your practice.

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Read Our Most Recent Reviews

Read our reviews below to hear what people are saying about InTouch.

From Zero to 100 mph

Rated 5 out of 5
August 18, 2020

We started our practice from scratch with a healthy debt load. It was essential to get the word out pronto. InTouch did everything from logo design to web design to SEO, social media, business cards, letterheads- the list goes on and on. Less than two years from opening and we have 3 full-time doctors and are booked out as far as the eye can see. So yeah, InTouch knows how to get you from zero to 100 mph so fast your head will spin.

Dr. Bruce Nixon, Texas Avian & Exotic Hospital (client since 2018)


Rated 5 out of 5
August 18, 2020

InTouch has been extremely helpful in helping us get our COVID-19 updates recorded and out quickly. Appreciate all that their team is doing for us.

Chris Schumacher, Cedarburg Veterinary Clinic (client since 2014)

Helped Thousands of AAHA Practices Improve Their Digital Marketing

Rated 5 out of 5
February 12, 2020

Our friends at InTouch Practice Communications have been wonderful supporters of AAHA and our members over the years! Bill Schroeder and his awesome team have helped thousands of AAHA practices improve their digital marketing and social media presence, which I am certain has helped those practices succeed. I truly value the long-standing relationship with the team at InTouch!

Mike Cavanaugh

Awesome Team with Fast Response

Rated 5 out of 5
August 19, 2020

InTouch did an outstanding job with our website and have continued to provide excellent support as we make updates and changes. When I request changes, the website is immediately updated. They are extremely friendly and always pleasant to work with.

Chris Kelly, Companion Animal Hospital of Wakefield (client since 2019)

InTouch Provides Quality and Professional Information for our Vet Clinic's Clients

Rated 5 out of 5
August 19, 2020

We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!

Dr. Denise Crittenden, South Town Animal Hospital (client since 2009)

Up-To-Date Content

Rated 5 out of 5
August 18, 2020

We have been working with InTouch for years now. They are always responsive to any updates or changes we have for our on-hold messaging. And now, during this Covid-19 pandemic, they were quick to address the needs of our practice and other practices needing messaging to our clients about lobby closures, curbside care, long call volumes and wait times. It was easy to do and went right into our already robust on-hold platform. Thanks so much for helping us with our client communication needs.

Tania Hayes, Bay Animal Hospital (client since 2012)

We’ve Reduced our Google Ad Spend by Over 50%

Rated 5 out of 5
June 10, 2020

We started working with InTouch in 2019. We have three locations throughout Atlanta plus a thriving 24-hour emergency and critical care business that benefit from our focus on digital marketing. Over the last 12 months, we’ve reduced our Google Ad spend by over 50% while at the same time nearly doubling our conversions. In 2020, we are expanding into new locations and it’s reassuring to know that we have InTouch as a partner by our side.

Will Draper, DVM

Stellar Team and Work Product

Rated 5 out of 5
August 18, 2020

Great group of skilled professionals and deliver tremendous high quality work and results.

Dani R., The COVE (client since 2018)

Great Folks Doing a Great Job for Us!

Rated 5 out of 5
August 19, 2020

We have been very happy with InTouch. They transformed our web site to something we are all so proud of. We are a family run veterinary clinic and we pride ourselves on our relationships with our staff, clients and patients. InTouch helped us generate that warmth and professionalism throughout our website. They have been a pleasure to work with. With the stresses of Covid-19 they have been incredibly timely and responsive to our needs. I highly recommend them!

Saskia Amaro, Evergreen Veterinary Clinic (client since 2018)

Excellent Customer Service

Rated 5 out of 5
August 25, 2020

I love the quick turnaround for any new disks.

Maggie Johnson, Twin Maples Veterinary Hospital (client since 2016)

Responsive and Following Through

Rated 5 out of 5
August 18, 2020

InTouch Vet has been very responsive to our ever-changing requests during the COVID-19 pandemic. There are very good at following through to make sure we received the changes and approved them.

Adam White, Veterinary Village (client since 2005)

Outstanding as Always

Rated 5 out of 5
August 25, 2020

The InTouch team is designed by Bill and Katie to be a true asset to your veterinary hospital. They truly care for you and your team and will design a plan tailored to help you succeed. Recommend them without reservation!

Dr. Alan Knott, Cornerstone Veterinary Hospital of Clifton Park (client since 2017)

IT support

Rated 5 out of 5
September 26, 2023

InTouch- IT department was so very helpful. I would highly recommend this company. Great customer service.


Outstanding Website Developers

Rated 5 out of 5
August 19, 2020

InTouch has been critical for our veterinary hospital to have a personalized website with a team of extremely knowledgeable professionals guiding my team through the current internet and online business world as it relates to a veterinary practice.

Dr. Gregory Rich, Avian & Exotic Animal Hospital of Louisiana (client since 2014)

Good, Creative Service

Rated 5 out of 5
August 20, 2020

At every turn, from written communication to personal, face-to-face conversations, the InTouch team is the epitome of professional, creative, friendly and competent. And they’re unmatched in the veterinary consulting space.

Dr. Ryan Gates, Cuyahoga Falls Veterinary Clinic (client since 2011)

Great Team!

Rated 5 out of 5
August 20, 2020

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

Jon Vick, Vet Asset Advisors (client since 2020)

Tech suppot

Rated 5 out of 5
December 30, 2021

I normally loathe calling tech support. I cringe whenever I need to call and ask for help. Not with InTouch. Jonathan was a joy to speak with. It’s so nice to speak to someone so passionate about their job and so incredibly dedicated and determined to help a client with their troubles. He took so much time from his day to truly listen to my experience, get details on what was going on, and showed so much patience as I, a non-tech person, tried to understand what he was saying. I am so thankful for his help, kindness, and passion toward his job he shared with me. Any one working in any type of technical support should take notes from Jonathan.

Tracey Elston, Buffalo Grove Animal Hospital (client since 2018)

Love you, love you, love you!

Rated 5 out of 5
September 10, 2020

Your company is so easy to work with. Love it. Thank you for all the emails and updates.

Dr. Gloria Williams, Pets Ahoy Animal Hospital (client since 2010)

Excellent Company to Work With

Rated 5 out of 5
October 21, 2020

I use InTouch for my messages on hold. Their messages are well written, pertinent, and hold my clients’ interest. They are very responsive to my needs when something has to be changed or modified. They are always a pleasure to work with.

Dr. Scott Linick, Long Branch Animal Hospital (client since 2018)

Beautiful Website, Excellent Service

Rated 5 out of 5
August 18, 2020

InTouch created a beautiful website for our clinic. It was artistically done while enhancing our SEO. InTouch has continued to provide excellent service by quickly making changes to the site when updates are needed.

Margie Black, Elkhorn Veterinary Clinic (client since 2018)