Telephone Customer Service

The first perception of your practice can be made within those first few seconds of a telephone greeting. “Thank you for calling InTouch Practice Communications. This is Lisa. How may I help you?” It’s very important to have a professional, clear voice as representation of your client’s first interaction with
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Why You Should Consider Using Facebook Ads

Lately, it seems that everyone is on Facebook. In fact, over a billion people log into their Facebook accounts each day! While it’s important to create relevant and engaging posts on your practice’s Facebook page, there are more people out there who haven’t “liked” your practice’s page yet who could
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Why You Need a Responsive Website

Is your practice website responsive? If it isn’t, we need to talk. Obviously, having a mobile-friendly website has become increasingly important with the increasing prevalence of smart phones (almost 80% as of last February, according to comScore.com), but what is the difference between mobile-friendly and responsive design? Responsive design is
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Pay-Per-Click and Your Practice

Getting your practice’s name out there for the public to find can be challenging for your practice, especially if your digital footprint is small or non-existent. One quick way to give your practice a booth is through paid ads, also known as pay-per-click or PPC. And with all strategies, there
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