Case Studies: How We Help Our Clients Succeed

Get a glimpse of what your practice can achieve with InTouch. We want you to feel confident about placing your digital marketing efforts into our experts’ hands.

Appointment Requests Increase by over 100% with Google Ads Management


Google Ads Conversions Increase in 2019 alone


Decrease in Google Ads Spend in 2019 alone

The Village Vets, led by doctors Will and Fran Draper, came onboard in 2018. We designed new mobile-friendly websites for their 3 locations and developed a digital marketing roadmap to fuel their growth.

Previous to InTouch, their Google Ads were run by someone locally. We were able to reduce their cost per conversion from $45 to less than $13 while bringing in 1,800 additional calls or appointment requests.

*2019 data for Village vets sourced from Google Ads and Google Analytics

High-Value Clients Attracted With New Website Design

case studies award for intouch

In June 2019 we began an exciting partnership with Mendocino Animal Hospital, a successful AAHA-accredited practice in Ukiah, California. At the time, they were paying a consultant to handle their website and digital marketing. Their appointment book was full, but they weren’t attracting pet owners who could take advantage of high-value services like dental care, laser therapy, and TPLO surgery. They were also having difficulty attracting talented veterinarians who could help them grow.

Through our partnership, we quickly dug deep to learn about their people and the high quality of medicine they provide. That insider knowledge fueled an award-winning website design that showcases their culture, technology, and most importantly, their incredible doctors and staff.

Mendocino desktop
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They want us to succeed and they are going to do everything in their power to have that.

Astronomical Growth for a Specialty Practice New to the Community


Increase in New Website Visitors


Increase in GMB Actions

Pinnacle Veterinary Specialists, owned by Dr. Meghan Wood, came onboard 10 months before opening to the public. We helped build out SEO, online directory management, Google My Business management, and conversion rate optimization.

After a year of consistent digital marketing we saw 110% increase in new visitors to their website, 42x increase in actions taken on their GMB, and 2x increase in website conversions.

case study on tablet

Attracting Top Talent: How Digital Marketing Helped a General Medicine, Emergency, and Specialty Referral Practice Expand and Grow


Increase in GMB Actions


Increase in Calls


Vetty Award-Winning Website

Veterinary Healthcare Associates (VHA) is a successful general medicine, emergency, and specialty referral practice owned by Dr. Loren Nations and based in Winter Haven, Florida. They began partnering with InTouch in 2018, with their redesigned veterinary website launching October 2020, and their separate recruiting website going live just a year later in October 2021.

Shortly after partnering with us, VHA saw an 81% increase in the number of actions taken on their GMB listing. After a website redesign, their traffic trend continued with a 36% increase in actions taken on their GMB listing. These actions include click to call, click for directions, and click to view website.

VHA has also seen a 1.3X increase in calls from their GMB listing. This traffic increase has helped them reach new clients and expand both their client base and their recruiting efforts.

VHA currently invests in SEO, PPC, and blogging services from InTouch.

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The team is incredibly enthusiastic and energetic. They deliver on time for everything that's asked for.