Start with a FREE custom demo
All programs are compatible with VoIP phones.
Message on-hold: a key player in your marketing strategy
Message on-hold is our flagship service. We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice. And we can’t wait to help yours, too.
Why you need message on-hold
Think message on-hold is out of date? Think again. As long-time professionals in this space, we know the value of message on-hold and what a powerful tool it is for veterinary practices.
Here’s what a custom on-hold program can do for you:
- Increase sales by promoting your services, products, and special offers.
- Drive traffic to your website and social media channels.
- Give callers a sense of what your practice is all about and why you’re the best choice for their pet.
- Educate callers about the importance of your services for their pet’s health.
Why choose us?
- We’re the industry standard. We have 25+ years of experience and over 7,000 practices under our belt, creating the true on-hold standard in veterinary medicine.
- We know veterinary medicine. Our scriptwriters are fluent in “veterinary.” You don’t need to teach us what pet parents want to hear. We already know.
- We engage and educate. Pet parents are calling your practice for information. Our programs give them custom info about you and your services that positions you as an authority.
- We develop fully custom programs. Our on-hold scriptwriters get to know your practice intimately and develop customized content built around what makes you different from the competition.
- We make it easy. When creating your on-hold programs, we do the heavy lifting. We’ll produce a customized, relevant program that motivates your callers to make more appointments with higher ROI services.
Create a more engaging client experience with message on-hold.
What our message on-hold clients are saying
InTouch Provides Quality and Professional Information for our Vet Clinic's Clients
We know we are in such good hands with InTouch after speaking with our clients that were on-hold and they are NOT complaining. The information topics we choose for InTouch to develop are well presented and provide very helpful and needed information. We could not be happier with their service. Thank you to all the InTouch staff!!!
Working with InTouch is Always a Wonderful and Positive Experience
I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.
How it works
With InTouch, you’ll work with our team of scriptwriters, voice talents, and audio engineers to craft a program that speaks to your brand, highlights your services, and builds trust with your clients.
Make the changes you need for less with Flex Plus
Veterinary practices are always changing — yearly, monthly, weekly, even daily! Your message on-hold program should reflect those changes, but it shouldn’t cost a fortune to do. With our Flex Plus plan, we offer you unlimited changes including verbiage updates, swapping out messages, and trying different music options, all for one affordable annual fee.
Our message samples (because who doesn't love samples?)
That's not all, check out our music samples!