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All programs are compatible with VoIP phones.
Message on-hold: a key player in your marketing strategy
Message on-hold is our flagship service. We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice. And we can’t wait to help yours, too.
Why you need message on-hold
Think message on-hold is out of date? Think again. As long-time professionals in this space, we know the value of message on-hold and what a powerful tool it is for veterinary practices.
Here’s what a custom on-hold program can do for you:
- Increase sales by promoting your services, products, and special offers.
- Drive traffic to your website and social media channels.
- Give callers a sense of what your practice is all about and why you’re the best choice for their pet.
- Educate callers about the importance of your services for their pet’s health.
Why choose us?
- We’re the industry standard. We have 25+ years of experience and over 7,000 practices under our belt, creating the true on-hold standard in veterinary medicine.
- We know veterinary medicine. Our scriptwriters are fluent in “veterinary.” You don’t need to teach us what pet parents want to hear. We already know.
- We engage and educate. Pet parents are calling your practice for information. Our programs give them custom info about you and your services that positions you as an authority.
- We develop fully custom programs. Our on-hold scriptwriters get to know your practice intimately and develop customized content built around what makes you different from the competition.
- We make it easy. When creating your on-hold programs, we do the heavy lifting. We’ll produce a customized, relevant program that motivates your callers to make more appointments with higher ROI services.
Create a more engaging client experience with message on-hold.
What our message on-hold clients are saying
Working with InTouch is Always a Wonderful and Positive Experience
I contact the InTouch team several times each year to help me put together short subject programs to highlight services or changes that are happening at our hospital. I always receive a very quick response, and have my new on-hold programs within days! I have never had a negative experience and recommend them every time I have the opportunity to do so.
How it works
With InTouch, you’ll work with our team of scriptwriters, voice talents, and audio engineers to craft a program that speaks to your brand, highlights your services, and builds trust with your clients.
Make the changes you need for less with Flex Plus
Veterinary practices are always changing — yearly, monthly, weekly, even daily! Your message on-hold program should reflect those changes, but it shouldn’t cost a fortune to do. With our Flex Plus plan, we offer you unlimited changes including verbiage updates, swapping out messages, and trying different music options, all for one affordable annual fee.