Pulling back the curtain on over 261 years of combined experience
InTouch Practice Communications is not your average marketing agency, and our staff is not your average marketing staff. We love developing top-notch marketing products that help veterinarians, and we’re pretty darn good at it, too. Our marketing team members have decades of combined experience in the veterinary and marketing industry, and they all share the same goal of helping our clients to succeed. You can learn more about them by clicking on each member below.
Some fast facts about the InTouch fam
languages spoken by InTouch team members
are White Sox fans (but we're not judging)
have fake food on their desk (long story)
are dedicated to giving you their best
Our Executive Team
Senior Vice President
Secret Recipe Protector
Having been trusted at a young age with the names of Kentucky Fried Chicken’s 11 herbs and spices, and never revealing the secret, Bill proved to be a trustworthy young man. He leveraged this experience into a career in global recipe security. Midnight meetings, truth serums, and disguises were everyday occurrences in Bill’s “pre-InTouch” life. As a globe-trotting, undercover operative in the Central Intelligence Agency’s elite Recipe Protection Division (RPD), Bill spent many years dodging bullets and evading intelligence officers while insuring the secrecy of society’s favorites like McDonald’s secret Big Mac sauce, Dr. Pepper, Bush’s Baked Beans, as well as his favorite, KFC. Today Bill continues to guard our secrets but spends most of his time developing and lecturing about veterinary medicine’s most effective marketing solutions!
Katie began what would become InTouch Practice Communications from her dining room table in 1995. She now leads the InTouch team of marketing professionals, helping veterinarians effectively reach pet owners in their communities. Katie lives in Northwest Indiana with her family.
Country Music Superstar
You might not recognize her face, but chances are, you know popular country songs that were inspired by Katie. Having been born and raised in Nashville, Katie grew up working the country music circuit with many of today’s popular singer/songwriters. It wasn’t until she received a CMA award this year for “Stuck with You Like Gum on My Shoe” that she realized collectively, she has spent five weeks at #1 on the country music charts! Katie is honored to be an inspiration to the country music community and gladly displays the trophy in her basement bar.
Christen received her degree in psychology from Purdue University. She worked multiple jobs while completing her degree and has always found herself playing an integral role in customer service. When she’s not meeting with clients, you can find her meeting with the team discussing ways to improve processes and new ways to stay “in touch” with our clients. In her spare time, Christen loves to go for walks with her dog, Sadie, or work on puzzles while watching her favorite shows on Netflix. She also recently completed her first half marathon and hopes to cross the finish line at her first full marathon before the end of 2018!
Christen went through a 10-year period without speaking, which led to her career as the top performer at The Mime Company (TMC) in Chicago. Playing various roles for TMC, she earned multiple awards and quickly became an icon for the miming community. After a dangerous leap in her last performance, Orpheus and Eurydice, she took a hard fall that led to the end of her career with TMC. Christen now looks forward to the launch of her upcoming autobiography, “From My Mind, Through My Mime,” in which she talks about what it was like to live a life full of expression without speaking.
Our Marketing Team
Technician, Social Media
Amanda is a graduate of Saint Joseph’s College of Rensselaer, IN, with a degree in mass communication. She has several cats (some live indoors, and some are feral and hang out on her porch) that are all named after TV show detectives. In her spare time, she enjoys trivia and dominating the “Name That Tune” app “SongPop.”
Amanda is a criminal-fighting machine with a heart of gold. With years of experience, she and her cats have formed a dynamic team to take down the bad guys in a timely fashion. Her base is full of cat detectives that are always on the hunt. She and her cat detective team have received numerous awards for their great teamwork.
Ashley graduated in 2011 with a Bachelor of Fine Arts degree from Columbia College in Chicago, with a focus on advertising and graphic design. She began her professional career working in the newspaper and magazine industries, but smoothly transitioned into wonderful world of web design and digital marketing in 2015. She currently resides in her hometown of Griffith, IN, with her husband, Tim, toddler son, Alek, and her very dog-like kitten. On weekends, you can find Ashley at flea markets, thrift stores, and estate sales, shopping for treasures to stock her online store, which features vintage decor and housewares.
Big City Dreamer
Ashley was born in a small, electricity-free cabin in the mountains of Montana. She grew up tending to the goats and chickens, and became very fond of woodworking. When she wasn’t taking care of her nine younger siblings, she liked to go out and find a quiet spot amongst the tall trees to daydream of the big city. She secretly wanted to act on Broadway. One misty morning, Ashley hopped aboard an eastbound freight train. Unfortunately, she was caught and thrown out in Northwest Indiana, which happens to be the home of InTouch Practice Communications. The rest is history!
Digital Marketing Manager
Carl has been involved in digital marketing for over 14 years with extensive experience in SEO, SEM, email marketing, web design, web development and digital strategy. An alumni from the University of Illinois-Chicago with a bachelor’s degree in Marketing, Carl has worked across several verticals including e-commerce, banking, home improvement and more. When not helping vets grow their businesses online, Carl enjoys cooking (makes a mean pizza), fishing, boating, golfing and anything outdoors.
As a published author of the critically-acclaimed books, “Carl Eats What He Gets” and “Noodle Rescue: Tales from the Udon”, Carl is an industry expert in all things noodles.
From Pad Thai to spaghetti carbonara, Carl knows his craft very well. In fact, when restaurants need to bring in an expert, Carl is who they call. “We’re looking for three things guys: texture, consistency and taste. TEXTURE, CONSISTENCY AND TASTE DAMNIT!”, Carl says during one of his “consultations”. Known for his on-camera blowups and expressive behavior, Carl helps struggling noodle-focused restaurants grow through tough love. “This Pad Thai belongs on the Poo Poo Platter!”
Dragana is a graduate of Indiana University Northwest’s Department of Communication. During the last month of her undergrad, Dragana joined the InTouch team with the intent of diving right into the communication field and the services it offers. Although she plans to continue her education and receive a master’s degree in multicultural communication, her current priority is to continue her education in the “real world” of InTouch! In her off-time, she is with her wonderful family, listening to music at the highest volume and eating an impressive amount of pasta.
Failed Broadway Star
As a child, Dragana flourished in the world of musical theatre. Her first role in an off-off-Broadway production of “Amy” (story inspired/directly stolen from the hit-musical “Annie”) helped make her a household name…in her own household. Over the years, Dragana has kept her love for the theatre alive by frequenting auditions in New York City. She also posts YouTube videos of herself singing along to copyrighted music. Her most recent credits include the following:
· Girl with Hat in “Nebraska! A Musical Parody”
· French Flag in “Les Misérables”
· Overenthusiastic Dancer in “Footloose”
If you are interested in contacting Dragana for auditioning purposes, speak with her mom by running into her at your local wine bar.
Evelyn is a project manager with InTouch Practice Communications, an alumnus of Indiana University, and a vocal proponent of Android devices. She is also the proud mama of a corgi, a German shepherd, and now a human pup named Riddick.
Born to an Irish ship captain and a gypsy maid, Evelyn was abandoned in a field in America’s heartland at the tender age of 2. Found and raised by kindly alpaca farmers in a sleepy community, she was well-cared for and loved. However, craving for more than what her hometown could provide, she set out for the wilds of Northwest Indiana, and started her life at InTouch Practice Communications.
James graduated from Purdue University in 2012, with a master’s degree in science and a focus in computer graphics technology. Before joining InTouch, he taught classes at the college level that focused mostly on different coding courses or website development. He joined the team at InTouch in 2014 as a front-end website developer. Since then, he has helped with the development of a few of the major projects, such as the GO! reminder system. He spends most of his free time relaxing with his parents, sister and her family, and his own pets.
As the reincarnation of Loki, the Norse god of mischief, James enjoys spending his days perplexing and pranking his co-workers. He can often be found using his shapeshifting abilities to confuse the UPS and FedEx delivery people when they come to drop off packages, take advantage of senior citizen discounts at local restaurants, and entertain his massive amount of Twitter followers with his kooky and harmless hijinks. James has two pets: a husky named Fenrir, and a snake named Jörmungandr. When asked about his fellow Norse gods, James becomes withdrawn, and only states that “it’s a Thor subject.”
Jeff has been in sales & marketing for 23 years helping small and medium size businesses grow in the digital world. Married with 2 kids that took over the household and made it a zoo, they currently have a dog, cat, hamster, 2 turtles, some fish and a crayfish.
The Anonymous Reviewer
Review of Jeff Wallen BIO 0 out of 5 stars
I’m the anonymous reviewer who leaves bad reviews for no reason at all. My only fear in life, living behind my keyboard, is that Google is going to find me out.
Analyst, Paid Search
Jen graduated from Indiana University Bloomington in the spring of 2018. She obtained her Bachelor of Arts degree in Media with a minor in Marketing. During her first year after graduating college, she worked as a freelance Production Assistant on a handful of production sets in Chicago. Jen then started working at InTouch in May of 2019. Since the day she was born, she’s always had a dog. Growing up, she had a black lab, husky, and a german shepherd. Now Jen is a proud mom to a 14-year-old fur baby. In her spare time she loves to read, spend time with friends, pet every dog she sees, and watch movies (she’s a huge movie nerd).
Part Time Film Editor
Growing up surrounded by some of the most famous filmmakers the world has ever seen, it was inevitable that I would pick a career path in Media. But it wasn’t until I started college that I realized my true calling was in film editing. After working on countless student films, I got my first Academy recognition at the 2019 Oscars. I won my first Oscar for Film Editing for my film “Solo”, which also won an Oscar for Best Picture. I now do editing as a side job, but I’m looking forward to my return to the Dolby Theatre.
Jonathan earned his bachelor’s degree in Communications from Purdue Northwest and focused in Media and minored in Psychology. When he is not working at InTouch he spends his time recording music, filming, and collaging. He has a black cat named Mr. Handsome Johnson Sausage Wilson III, a.k.a. El Gato Diablo.
The morning after a full moon transformation, John awoke in his werewolf form in front of the InTouch building. Believing he was a wounded animal, the staff helped him inside and gave him food and water. After the beast was fed, John made InTouch his home and he works there full-time to help cover the cost of his food, vet, and grooming bills.
Coordinator, New Clients
Kate graduated with a bachelor’s degree in communication studies from Saint Mary’s College in Notre Dame, IN. She enjoys working with the wonderful people at InTouch Practice Communications, where everyone calls her “KK.” She grew up in Las Vegas but currently lives in Lowell, IN, with her husband, Nick. Football, weightlifting, and working out are her passions. You’ll find her at the gym, bright and early, every morning before work.
College Football Star
So you want to know about your project manager? You mean to say you’ve never heard of Kate before? As a former wide receiver for the University of Notre Dame, she broke the record for career touchdowns with 200. She’s still the record holder to this day. A career in the NFL could have been her future if it were not for the high ankle sprain. So here she is continuing the dream and ready to be your future project manager.
Not long after graduating from Ball State University with a Bachelor of Arts Degree in English, Kathryn found herself working in a place she least expected—a small, privately owned veterinary practice. She would spend the next 5+ years there, improving her people skills and getting to meet cute dogs and cats every day. In 2017, she joined InTouch to do something she had always wanted to do as a career—write. Kathryn is working on completing her Master’s Degree in Communications, and in her spare time enjoys reading, drawing, painting, playing video games, and napping.
Former Child Star
Former Italian child star Caterina Frittata was booted out of her home country following accusations that she was plotting to overthrow former Prime Minister Silvio Berlusconi. She fled across the Atlantic to the United States where she was granted asylum, gave herself a generic name, and learned English by binge-watching all 9 seasons of Seinfeld. *bass slap* Wanting to live as inconspicuously as possible, she moved with her grandmother (who had been living stateside for several years) and 3 cats into a tiny apartment in the inconspicuous Midwest. She got an inconspicuous writing job to help pay the rent, and in her spare time, she enjoys making Turkish coffee and watching Fellini films.
Kimberly was born and raised in Illinois. She went to college at Grand Valley State University in Michigan for three years and graduated from Elmhurst College with a Bachelor of Arts degree with an emphasis in graphic design and multi-media. Since graduating she has worked in advertising for about 14 years as a designer, three of which have been with InTouch Practice Communications. Kimberly has been married for a little over 10 years and has two young boys (who always keep her on her toes). She enjoys traveling, playing volleyball, running, creating art (photos, paints, crafts with the kids, etc.). Family and friends are what mean the most to her; it’s where where her heart is.
Cartoon Voice Actor
Kimberly was the voice of Cookie the Mouse from the infamous children’s cartoon “Mouse House.” Being that she loves working with children and has a soft, squeaky voice, it was the perfect job for her…or so she thought. Cookie really enjoyed cookies (which is how the mouse got its name, of course), and Kimberly stayed in character a little too long, even off set. She really loved her job and started to eat chocolate chip cookies ALL. THE. TIME. She ate them so much that she started to develop chocolate chip freckles everywhere, so it was time to move on. She now works at InTouch and is freckle-free. She’s still creative, but on the digital front. On occasion, you can still catch her with a cookie or two, but of a different kind: snickerdoodle (shh!).
Krissie graduated from Columbia College in Chicago with a Bachelor of Arts in Theater. She has spend the last thirteen years in the hospitality business. She enjoys shopping, going out to dinner and the occasional visit to Blue Chip Casino. She also likes a relaxing night at home playing games on her tablet and watching Netflix while sharing a bowl of Frosted Mini Wheats with her chihuahua Molly.
Krissie had always been a morning person until over a decade ago she was bitten by a bat and turned into a vampire. Unable to go out during the day, she was forced to work graveyard shifts. Then one day while surfing the net, she came across a website that advertised sunblock with an SPF of 1000! Able to venture out into the sunlight again, she enrolled in business school and developed her own line of vampire-friendly treats, including the #1 seller “Blood” Suckers.
Laura grew up in Northwest Indiana and studied English, theology, and psychology. Although she desired a career in social work and interior design, her career path led to the field of accounting. What she loves the most about working at InTouch is that the environment is one that fosters creativity as well as growth. But what she admires most is the family atmosphere and bonds that have developed between the staff members over the years. Laura has two beautiful grown daughters and a dog named Miley. She is an animal lover and feels a calling to help them in any capacity that she is able. When she’s not at work, she enjoys cooking, gardening, horseback riding, and traveling, and she gravitates to anything that makes her laugh.
Laura worked undercover as an international spy gathering intelligence on the copycat capers of the infamous Julia Child. If you’ve never heard the rumors of Julia as a secret agent for the OSS (Office of Strategic Services), you might be surprised to know that in addition to her ability to demonstrate her exceptional culinary arts to the world, she also dabbled in the world of espionage. Women of subsequent eras have admired the audacious spirit of Julia and have attempted to duplicate her sophisticated lifestyle by conjuring up scenarios in which they could inject their craftiness and seductive behavior into the world of intrigue. They came in all forms but mostly disguised in the form of the culinarian. Laura’s job was to find and expose those women.
Lisa graduated from Ball State University with a Bachelor of Science degree in Sports Management and brings a great deal of marketing experience to the table as well. In her role as a project coordinator, she combines her detail-oriented skills with her ability to multi-task to ensure our clients’ needs are met—all while working at a fast pace. Since graduating she has worked for an international sports manufacturer and also in the front offices of Triple-A and Single-A minor league baseball teams. In her spare time, she loves to bowl in leagues and tournaments, and spend time with her two lovable rescue dogs, Soni and Lela.
A prodigy ahead of her time? Check. Fought toe-to-toe with Gotham’s most unsavory villains? Double-check. Bailed out the Dark Knight on countless occasions? Capital “C” check. She is vengeance… she is the night… she is… BATGIRL! Lisa Marie found her calling as Batgirl, the more attractive and audibly appealing alternative to Bruce Wayne’s persona. By day, she’s a mild-mannered billionaire. By night, Lisa Marie is keeping her city and its citizens safe from the villainous scum who would otherwise love nothing more than to watch the world burn.
Customer Service Representative
Madison graduated from Indiana University-Bloomington in 2018 with a degree in Political Science. She especially enjoys assisting customers in explaining elements of their contract as she plans to attend law school in the future. Outside of the office Madison enjoys playing with her dog, exercising, and baking.
Field Weather Reporter
Before InTouch, Madison spent three years as a weather reporter stationed at San Francisco’s wind hill. “I fell in love with the wind as a child after watching Gone With With The Wind with my parents” says Madison. She continues…”After three years of untangling my hair and picking bugs from my teeth, I found that the movie has nothing to do with the weather and have since moved back to less windy Indiana.”
Mary received her Bachelor of Arts degree in English from the University of Dayton in 2012. After working in the non-profit industry for 3 years, she left to pursue her Master of Arts degree in Creative Writing at the University of Exeter, finishing in December 2017. Having lived abroad in England for over a year she has become a self-proclaimed connoisseur of tea and an advocate for walking just about everywhere. She spends her free time cooking, practicing her French, snuggling with her cat, and training in martial arts. While a huge fan of horses, she owns none at present but harbors dreams of a sprawling ranch in a remote mountain valley.
Freelance Goat Photographer
Before finding her calling in the noble profession of writing, Mary was an adventurous freelance photographer, specializing in majestic mountain goats all over the world. From the Himalayas to the Rocky Mountains, and the Andes to the Urals, she’s ventured to the four corners of the earth seeking to capture the very essence of the goat. After being arrested in the country of Georgia for chancing the use of (illegal, but arguably so) drone photography in an attempt to find the fabled Goat with the Golden Fleece, she quit her exciting, but dangerous, career. Now she’s settled down in the quiet suburbia of Northwest Indiana. Yet, she still dreams of mountains flecked with gold.
Coordinator, SEO Clients
Michelle graduated from Columbia College Chicago in 2012 with a Bachelor of Fine Arts degree. She comes to InTouch with a background in graphic design and website development, and a love and passion for all animals. Her favorite animals are dogs, horses, and unicorns. Yes, they’re real. Michelle has two young children, Aaiden and Aaliya, both of whom are often mistaken as her clones. In her spare time, you might find Michelle catering to her artistic side, spending time painting, or baking with her kids. You may also find her out and about, supporting local bands or keeping up with the latest happenings in the nerd universe. But most likely, you’ll find her at home, binge watching Netflix or Food Network, waiting for Game of Thrones to come back on the air.
You might recognize Michelle from a popular food-related competition show. Four bakers faced off in an epic battle for cupcake superiority. One by one, each contender was eliminated as they were judged on taste, presentation, and display. She is a master baker, three-time champion of Cupcake Wars, and has travelled the globe in search of the perfect cupcake. Michelle is still unsatisfied and will not rest until she becomes the first person to perfect the delicate balance between flavor and texture and create “the perfect cupcake”.
As a Marketing Strategist at InTouch Practice Communications, Mike works with our clients and internal teams to plan and deploy digital marketing tactics that will achieve maximum return on investment and exceed established goals. Mike has worked in the digital marketing space for over 12 years, honing his talents in branding and positioning, copywriting, public relations, retention, campaign development and execution, direct response, email marketing, and more.
Mike currently lives in Northwest Indiana with his wife and daughter, and their Yorki-Pomeranian, Louis. Mike spends his free time with family, visiting local museums and zoos, playing video games, and rooting for the Chicago Cubs.
Monkey Mafia Don
Mike spent his youth on the mean streets of Highland, IN as a pickpocket and street magician with his pet monkey Sancho. To escape the law, he fled to an island off the coast of Thailand to live with Sancho’s family. During the dot com boom, he smuggled Sancho and his family back to America where they sold their monkey business ideas to the highest bidders. Mike now masquerades as a strategist for InTouch while secretly acting as the monkey mafia Don for the Midwest’s largest troop of primate pickpockets.
Milos graduated in the summer of 2016 from the Illinois Institute of Art, where he obtained a Bachelor of Fine Arts in Graphic Design. A short while later, he joined the incredible team at InTouch as a fresh graphic designer. Milos enjoys playing video games & making art in his free time. He currently resides in Tinley Park with his girlfriend Constantina. Together, they like going out with friends, finding adventure, or just binge watching TV.
Aspiring Sriracha Bottle
Since early childhood, Milos always had big dreams of one day becoming a condiment. But not just any condiment, he aspires one day to become a spicy bottle of Sriracha goodness. Of course, given his human anatomy, he experiences some physical limitations. People always tell him he can’t actually be a bottle of Sriracha. Regardless, he’s a dreamer, and nothing will deter him from his legacy. Sometimes he’ll even go to grocery stores and perch next to his Sriracha brethren, often frightening the locals.
Nikki has been a front-end Web developer at InTouch Practice Communications for over five years. She truly loves all aspects of marketing and brings her experience in agency, in-house, and freelance work to the table. Her favorite thing about working at InTouch is that even though the company has grown into a large agency, it still takes the “mom-and-pop” approach by handling all clients with care. When she is not clicking away at computer keys and building new websites, Nikki enjoys working out; running; spending time with her son, Landon; and playing with her Chihuahua, Bella.
Chihuahua Gymnastics Coach
Before joining InTouch, Nikki was the world’s first Chihuahua gymnastics coach. But since Chihuahuas aren’t that flexible, and they’re too tiny to see from the grandstands, her career was short-lived. Now, footage and images of her Chihuahua team are just the butts of memes and GIFs all over the Web.
Rachel graduated from Ball State University with a Bachelor’s of Science in Marketing and Business Administration in 2018, and joined the InTouch team as a Marketing Assistant later that summer. Rachel is a proud mom of her 3-year-old fur baby, Piper. Growing up, with a vet-tech as a mom, Rachel has had many pets from cats and dogs to squirrels and parrots. In her free time, Rachel likes to hike the dunes, roller blade, and watch documentaries.
Growing up, Rachel always felt different. Being able to communicate with the dead was not something the rest of the kids had in common. Rachel has since mastered her skills of talking to spirits and has become the world’s most sought-after Medium. Rachel practices her mediumship on her famous TV show, Lake County Medium. You can watch Rachel perform her mediumship for A-list stars on Tuesday nights at 11pm on ZXY channel.
Ryan graduated from Purdue University Calumet in 2013 with a Bachelor’s of Science in Computer Graphics Technology. Before joining InTouch as a Project Coordinator, Ryan worked in the field as a designer and developer. When he’s not working, he enjoys watching Chicago Bears football for some reason, nerding out on craft beers, and attending metal concerts. He and his wife, Alesha, are expecting their first child in March of 2020 and they also have a dog named Frank and a cat named Gracie.
Washed up Ping Pong Master
At a young age Ryan was recruited by a secret order of shaolin monks to be hand crafted into a ping pong weapon. Over the years his body and mind were carefully developed using ancient knowledge previously thought to be lost to the ages. He did not know pain, he did not know fear, he also did not know how to control his back hand. Ultimately it was his undoing. He was expelled from the secret order of shaolin monks in disgrace. Now he uses his talents to ruin the game of ping pong for young children and anyone showing the slightest interest in the sport.
Ryan graduated in May of 2017 from Purdue University Northwest. He obtained a Bachelor of Science degree with distinction in Computer Graphics Technology. Since then, he has worked to build up his portfolio with side projects that lead to a career at InTouch Practice Communications. In his spare time, he enjoys video games, photography, cooking, and reading. Ryan is also enjoying the process of becoming fluent in Japanese. Ryan hopes to one day live and work in Japan, after he was able to first experience the nation’s unique culture back in 2012.
After beating incredible odds in a high stakes bet involving a silver plate from the 70’s, a mini bag of pretzels found outside a broken window, and a wild buffalo, Ryan found himself to be a millionaire. Since then, he has traveled the world. After gaining all of this cultural insight, he decided to settle down and use that knowledge in a career. He found InTouch Practice Communications and he could not be happier. He plans to spend the rest of his days looking at photos of dogs and cats.
Shaun graduated from Purdue University with a Bachelor’s in Computer Graphics Technology in 2016, and joined the InTouch team as a Web Developer near the end of 2017. He grew up living in Lafayette, Indiana for the past 20 years and has since moved into the Northwest Indiana area. Back home he has 3 cats named Cheeto, Sherbert, and Antsy (RIP Trident who passed in October to cancer), and a Siberian Husky named Wolf. Shaun enjoys video games (specifically jRPGs), anime, reading and writing fantasy novels, going bowling with his family, and other “nerdy” stuff.
Shaun is a dragon-bonded mage from the middle of Nowheresville, Indiana. When he didn’t get his letter to go to a wizard school when he was young, Shaun was disappointed. Shaun had already discovered that he could use magic, and he had been hoping the stories were true. Since no letter came, he started studying on his own in his free time. Fast forward a few years, and Shaun has learned some spells; however, he hasn’t become very “accurate” with them– he tried to summon a snowstorm to his doorstep, and it landed in Hawaii. Recently he discovered a dragon egg which he was able to hatch. The dragon, named Tavis, instantly bonded with Shaun, allowing the mage to draw upon Tavis’s magical abilities to boost his own spells. Nowadays he spends his time searching for new books for spells and also ways to teach a dragon not to eat his shoes.
Analyst, Digital Marketing
Svet Graduated from Moraine Valley Community College in May of 2017 with an AAS in Local Area Network Technician. Shortly after, he found the world of SEO and has since never looked back. Through sheer determination and will, he used his skills to help several local business owners improve their search visibility on Google. He joined the InTouch team at the end of 2017. Since then, Svet has been dedicated to learning everything SEO in hopes of one day owning his own digital marketing agency.
The Citation Illusionist
Svet was born on the outskirts of Romania on a particularly stormy night. Witnesses claim a giant wolf with glowing blood eyes swooped in and took the newborn into the dreaded black woods, fabled to be the home of magical creatures! Later raised by a family of Gypsy nomads, Svet interned for the infamous Baba Yaga as a child. He barely escaped becoming her dinner at age 9, but not before taking all her knowledge with him. Not much is known as to what happened after that. One day, a black cat rubbed against an old rusty lamp in the InTouch office three times. Svet magically appeared and has found a place with the InTouch family ever since. Here he earned the name “The Citation Illusionist”, and makes improper citations disappear for a living.
Tammy graduated with a degree in accounting from Northern Illinois University. She has spent her career working in her field with various type of businesses ranging from small privately-owned companies to global manufacturing companies. Tammy joined InTouch in late 2018 and is excited to add her skills and experience to the InTouch team.
At home, you’ll find Tammy raising her 2 boys, playing with her 2 cats, talking to her 2 birds, and feeding her fish. In her free time, you’ll find her catching up on her favorite TV shows and spending time with her friends and family.
After being stalked by paparazzi for most of her young life, Tammy decided to jump across the table and become the spying eye behind the lens. Snapping award-winning incognito pictures of her favorite celebrities is what has earned Tammy a place in the PHOF (Paparazzi Hall of Fame). Her ability to seek out, find, and stalk celebrities is unmatched in her field.
When Tammy is not taking pictures, you can find her studying up on the competition by reading People Magazine, watching E! News and learning everything she can about all of the Real Housewives on Bravo.
Before joining the InTouch team over a decade ago, Tani earned her Bachelor’s degree in Communications at Purdue University in 2007. While at Purdue, she interned at Fox Chicago’s morning show and won a prestigious international scriptwriting award. Tani was hired at InTouch (known then as On Hold Advertising, Inc) in May 2007 as a scriptwriter and transitioned into sales/account management 6 months later. Tani is extremely passionate about helping Veterinary practice’s grow through effective digital marketing. Outside of InTouch, you will most likely find Tani spending time with her two boys, Hunter and Greyson.
Pro Hobby Horse Trainer & Behaviorist
Outside of InTouch and her family life, Tani is a professional competitive hobby horse trainer! The world’s most elite hobby horse competitors call in Tani to train their equestrian hobby horse so that they can dominate the world in this highly respected competitive organized sport! Although only popular in Finland so far, it is a sure to spread like wildfire throughout the universe!
Tani is also a certified hobby horse behavior consultant who can help owners to understand and solve their hobby horse behavioral problems. Whether you need a professional trainer or behaviorist, Tani is your hobby horse expert!
Analyst, Digital Marketing
Tony graduated from Indiana University Northwest in the fall of 2017 with a degree in Business Administration and Marketing. He joined the InTouch team in July 2018 as an SEO Analyst. He enjoys playing and writing music, going to Cubs games, and spending too much of his money on records.
Tony was the starting goaltender for the Chicago Blackhawks. During his five-year career with the team, he never once allowed the opposing team to score a goal. EVER. He is also the only goalie in NHL history to score a hat trick. But you won’t find any of his stats anywhere. After retiring, the NHL decided not to recognize any of his amazing accomplishments since it was “unfair” to the other players.