Where talent meets experience a team (and family) of do-ers

InTouch is made up of people who are passionate about what they do. We are digital marketers, designers, developers, writers, strategists, SEO analysts, and social media experts who strive toward one goal: your success.

Pulling back the curtain on over 261 years of combined experience

InTouch Practice Communications is not your average marketing agency, and our staff is not your average marketing staff. We love developing top-notch marketing products that help veterinarians, and we’re pretty darn good at it, too. Our marketing team members have decades of combined experience in the veterinary and marketing industry, and they all share the same goal of helping our clients to succeed. You can learn more about them by clicking on each member below.

Some fast facts about the InTouch fam

0

languages spoken by InTouch team members

0%

are White Sox fans (but we're not judging)

0

have fake food on their desk (long story)

0%

are dedicated to giving you their best

What People are Saying About Our Team

Great Team!

Rated 5.0 out of 5
August 20, 2020

Great team! Responsive and smart – terrific ideas and execution. Met every deadline with quality work and advice.

Jon Vick, Vet Asset Advisors (client since 2020)

Great Company, Lots of Choices

Rated 5.0 out of 5
August 20, 2020

We have been using InTouch for 12+ years. We have made adjustments over the years and have always been happy with the services that they provide. Friendly when calling. Quick to respond to emails. The cost is very reasonable. I always recommend this company to anyone who asks.

Tanaya Rauch, Caring Hearts Animal Clinic (client since 2005)

Friendly, Helpful Service

Rated 5.0 out of 5
August 19, 2020

The staff at In Touch who helped me with our new website were super friendly and always ready to help. The process was painless and I do love the look of our website.

Dr. Lisa Lusk, Monongahela Animal Hospital (client since 2018)

Our Executive Team

Bill Schroeder

Senior Vice President

Bill is a founding owner of InTouch Practice Communications and has, for the past 22 years, enjoyed helping over 6,000 practices educate their clients and share their messages. He has a Bachelor of Arts degree in communications from Western Illinois University, is a former United States Marine, sits on the board of directors for VetPartners, and is a graduate of the Veterinary Management Institute at Purdue. Bill and his family live in the Chicago suburb of Schererville, Indiana, where he remains active in the Marine Corps veterans’ community, loves his WORLD CHAMPION Chicago Cubs, and spends way too much time learning about digital marketing!

Bill Schroeder

Secret Recipe Protector

Having been trusted at a young age with the names of Kentucky Fried Chicken’s 11 herbs and spices, and never revealing the secret, Bill proved to be a trustworthy young man. He leveraged this experience into a career in global recipe security. Midnight meetings, truth serums, and disguises were everyday occurrences in Bill’s “pre-InTouch” life. As a globe-trotting, undercover operative in the Central Intelligence Agency’s elite Recipe Protection Division (RPD), Bill spent many years dodging bullets and evading intelligence officers while insuring the secrecy of society’s favorites like McDonald’s secret Big Mac sauce, Dr. Pepper, Bush’s Baked Beans, as well as his favorite, KFC. Today Bill continues to guard our secrets but spends most of his time developing and lecturing about veterinary medicine’s most effective marketing solutions!

Katie Schroeder

President

Katie began what would become InTouch Practice Communications from her dining room table in 1995. She now leads the InTouch team of marketing professionals, helping veterinarians effectively reach pet owners in their communities. Katie lives in Northwest Indiana with her family.

Katie Schroeder

Country Music Superstar

You might not recognize her face, but chances are, you know popular country songs that were inspired by Katie. Having been born and raised in Nashville, Katie grew up working the country music circuit with many of today’s popular singer/songwriters. It wasn’t until she received a CMA award this year for “Stuck with You Like Gum on My Shoe” that she realized collectively, she has spent five weeks at #1 on the country music charts! Katie is honored to be an inspiration to the country music community and gladly displays the trophy in her basement bar.

Jeff Wallen

Director of Growth

Jeff has been in sales & marketing for 23 years helping small and medium size businesses grow in the digital world.  Married with 2 kids that took over the household and made it a zoo, they currently have a dog, cat, hamster, 2 turtles, some fish and a crayfish.

Jeff Wallen

The Anonymous Reviewer

Review of Jeff Wallen BIO         0 out of 5 stars

I’m the anonymous reviewer who leaves bad reviews for no reason at all. My only fear in life, living behind my keyboard, is that Google is going to find me out.

Mike Georgeff

Director of Strategic Operations

As a Marketing Strategist at InTouch Practice Communications, Mike works with our clients and internal teams to plan and deploy digital marketing tactics that will achieve maximum return on investment and exceed established goals. Mike has worked in the digital marketing space for more than 13 years, honing his talents in branding and positioning, copywriting, client retention, campaign development, direct response, email marketing, and more.

Mike lives in Northwest Indiana with his wife and two kids, and their Yorkie-Pomeranian, Louis. Mike spends his free time with family, visiting local parks and zoos, and rooting for the Chicago Cubs.

Mike Georgeff

Monkey Mafia Don

Mike spent his youth on the mean streets of Highland, IN as a pickpocket and street magician with his pet monkey Sancho. To escape the law, he fled to an island off the coast of Thailand to live with Sancho’s family. During the dot com boom, he smuggled Sancho and his family back to America where they sold their monkey business ideas to the highest bidders. Mike now masquerades as a strategist for InTouch while secretly acting as the monkey mafia Don for the Midwest’s largest troop of primate pickpockets.

Nikki Szalay

Director of Creative Operations

Nikki has been a part of the InTouch team for over ten years. Although she has a heavy background in front-end development, Nikki truly loves all aspects of marketing and brings her experience in agency, in-house, and freelance work to the table. She has a knack for creative problem solving and applies this toward helping to develop more efficient processes and standards for the creative team.

Her favorite thing about working at InTouch is that even though the company has grown into a large agency, it still takes the “mom-and-pop” approach by handling all clients with personalized care. As the Creative Manager, she helps the team develop and maintain processes as well as design standards to provide that special care.

When she is not discussing solutions or improvements with the team, Nikki enjoys working out, cooking, spending time with her family, and playing with her dogs.

Nikki Szalay

Chihuahua Gymnastics Coach

Before joining InTouch, Nikki was the world’s first Chihuahua gymnastics coach. But since Chihuahuas aren’t that flexible, and they’re too tiny to see from the grandstands, her career was short-lived. Now, footage and images of her Chihuahua team are just the butts of memes and GIFs all over the Web.

Our Marketing Team

Ashley Spisak

Graphic Designer

Ashley graduated in 2011 with a Bachelor of Fine Arts degree from Columbia College in Chicago, with a focus on advertising and graphic design. She began her professional career working in the newspaper and magazine industries, but smoothly transitioned into the wonderful world of web design and digital marketing in 2015. She currently resides in her hometown of Griffith, IN, with her husband, Tim and son, Alek. On weekends, you can find Ashley at flea markets, thrift stores, and estate sales, shopping for treasures to stock her online store, which features vintage decor and housewares or creating weird collages out of 1950’s LIFE magazines.

Ashley Spisak

Big City Dreamer

Ashley was born in a small, electricity-free cabin in the mountains of Montana. She grew up tending to the goats and chickens, and became very fond of woodworking. When she wasn’t taking care of her nine younger siblings, she liked to go out and find a quiet spot amongst the tall trees to daydream of the big city. She secretly wanted to act on Broadway. One misty morning, Ashley hopped aboard an eastbound freight train. Unfortunately, she was caught and thrown out in Northwest Indiana, which happens to be the home of InTouch Practice Communications. The rest is history!

Daniel Van Kley

Digital Marketing Analyst

Daniel graduated from Purdue University Northwest in 2022 with a bachelor’s degree in Business Management and a minor in Marketing. Daniel started his professional career in the field of production, but always had an interest and passion for marketing. In the Spring of 2022, Daniel made the leap into the ever-changing world of marketing and joined InTouch as a digital marketing analyst.

When Daniel isn’t working, he loves spending time in the outdoors, whether that be hiking or doing yard work. He is also a high school soccer coach which keeps him plenty busy in the summer and fall months. Most importantly, he loves spending quality time with his family friends, and his dog Josie.

Daniel Van Kley

The Outdoorsmen

Born and raised in the wild, Daniel’s been living off the land ever since he was a young lad. He can hunt, fish, and forage for whatever he needs to survive and he’s always up for a new challenge. He can navigate the land just by looking at the stars and leaves. He knows every nook and cranny of the wilderness and is never lost. Many creatures of the woods have be-friended him and they help to keep him safe from the monsters lurking in the black of night. From the rugged mountains to the crystal clear waters, he’s seen it all. Daniel will always be an adventurer at heart and will never tire of exploring the great outdoors.

Dave Ressler

Account/Project Manager

Dave began his professional journey by earning a BFA in Design from Wayne State University in Detroit, MI. While focusing on his passion for partnering with clients to help them succeed he made a transition into account and project management. Since then, Dave has helped launch small business and ecommerce websites, develop and manage client accounts, and spearhead digital marketing campaigns.

When away from family and work, he enjoys copious amounts of tv and film and is known to hide away from the world building scale models from old Sci-Fi shows. Once emerging from the shadows, Dave enjoys listening to music on his ever-increasing showcase of headphones and collecting technological relics like CDs and MiniDiscs. (They’re making a comeback!)

Dave Ressler

Professional Stuntman

Before making the jump into digital marketing Dave was the first breakout child-stuntman dating back to the 1980’s. You’ve seen the back of his head, or in distant wide-shots, in classic films like “Chunk” in Goonies, “Swamp of Sadness Atreyu” in The NeverEnding Story, “Silhouette Elliot on flying bike” in E.T. and many more! He still moonlights to this day and If you look closely, you may spot him in more recent blockbuster films.

Jacob Plevell

Digital Marketing Analyst

Jacob graduated with a bachelor’s degree in business administration from Governors State University in 2020. He began his professional career working in logistics and transportation, while doing freelance marketing work on the side. As his love for marketing grew, Jacob made the decision to switch careers, and ultimately landed at InTouch in March of 2022.

In his free time, Jacob enjoys fitness, football, anything music related, and spending time with his friends, girlfriend, and pets (Mezzo & Lola).

Jacob Plevell

Unprofessional Musician

When not at InTouch, you can catch Jacob playing guitar poorly and singing off key across the Chicagoland area in his alternative rock tribute band. Jake has the skills to clear out any packed club, venue, or wedding with his terrible musicianship and unprofessional on-stage antics. It’s gotten so bad that even his own mother has stopped supporting him. The only success they have found recently is to play “comedy nights” at local clubs, since their performances are such a joke.

Jaime Mitsos

Account Executive

Jaime Mitsos was born and raised in the suburbs of Chicago, IL but has moved out west to Texas, in the DFW metropolitan area. She earned her Bachelor’s degree from the University of New Mexico, where she ran division one cross country and track and also was a part of a sorority. Jaime decided to continue her education and earned her Master’s degree from The University Of Iowa – CIMBA Italy. With a passion for the Veterinary Industry, she joined InTouch. Combining her industry passion with a solid business background, Jaime is known as a friendly face around the office and among new and existing clients. In her free time, Jaime enjoys spending time with her Cavapoo, Elsa, traveling to new places, and spending time with her family and friends.

Jaime Mitsos

Backpacking Globetrotter

In the years before InTouch Jaime spent her time traveling to various continents experiencing the beauty of the world. As a Globetrotter you experience many unique things from sitting in a beer bath in Prague, to snorkeling the Great Barrier Reef in Australia. Jaime’s biggest fear in life is that the airlines are going to check the weight of her carry on bag causing a ripple effect in her travel plans. The backpacking Globetrotter hopes to become a traveling nomad who disappears into the depths of the world to seek travel.

James Larson

Web Developer

James graduated from Purdue University in 2012, with a master’s degree in science and a focus in computer graphics technology. Before joining InTouch, he taught classes at the college level that focused mostly on different coding courses or website development. He joined the team at InTouch in 2014 as a front-end website developer. Since then, he has helped with the development of a few of the major projects, such as the Vetovia reminder system. He spends most of his free time relaxing with his parents, sister and her family, and his own pets.

James Larson

Prankster

As the reincarnation of Loki, the Norse god of mischief, James enjoys spending his days perplexing and pranking his co-workers. He can often be found using his shapeshifting abilities to confuse the UPS and FedEx delivery people when they come to drop off packages, take advantage of senior citizen discounts at local restaurants, and entertain his massive amount of Twitter followers with his kooky and harmless hijinks. James has two pets: a husky named Fenrir, and a snake named Jörmungandr. When asked about his fellow Norse gods, James becomes withdrawn, and only states that “it’s a Thor subject.”

Jessica Harmeyer

Account Manager

Jessica graduated with her bachelor’s in business administration in 2021 from Grand Canyon University. Jessica started her professional career in digital marketing before finishing her degree back in 2018, as an unexpected opportunity arose, and keeping an open mind she jumped right in, and found a love for digital marketing. She is always working to continue her knowledge in the career field to be the most knowledgeable and to help others excel! She has two children, as well as a cat, and they have lived all over the country already, but they now reside in North Carolina. Jessica enjoys hiking, chasing waterfalls, traveling, exploring new places, and working out in the gym, but loves spending time with her children most.

Jessica Harmeyer

The Gym Gypsie

Jessica is a professional when it comes to the gym. She wakes up and dry scoops pre-workout like her life depends on it. If she doesn’t get her time in the gym, her head might just explode. She is known for outlifting even the strongest of men and is the life of the party and is known for lighting the gym up the moment she walks through those doors. Jessica knows her way around the gym like it is the back of her hand. The girl who always has water, energy drink, protein shake, and creatine in her hands all at the same time and carries them around like these might be the last sips of liquid her body may ever taste. With muscles the size of an ox, she is a force to be reckoned with, and here at InTouch, it will be no different!

Jonathan Wilson

Media Engineer

Jonathan earned his bachelor’s degree in Communications from Purdue Northwest and focused in Media and minored in Psychology. When he is not working at InTouch he spends his time recording music, filming, and collaging. He has a black cat named Mr. Handsome Johnson Sausage Wilson III, a.k.a. El Gato Diablo.

Jonathan Wilson

InTouch Werewolf

The morning after a full moon transformation, John awoke in his werewolf form in front of the InTouch building. Believing he was a wounded animal, the staff helped him inside and gave him food and water. After the beast was fed, John made InTouch his home and he works there full-time to help cover the cost of his food, vet, and grooming bills.

Katarina Rickelman

Graphic Designer

Katarina is a graphic designer from Southern Indiana where she resides with her husband and three fur babies. She began her professional career in marketing and design in Evansville, IN, after graduating from the University of Southern Indiana in 2017. At USI, she earned her bachelor’s degree in Rhetoric & Writing and obtained two minors in graphic design and creative writing.

In her free time, Katarina enjoys gardening, reading, tennis, and playing board games or cards with her family. She has two published novels and teaches a children’s Bible class at her local congregation.

Katarina Rickelman

New York Times Bestselling Author

Outside of InTouch, Katarina operates under the pseudonym Rita Book, award-winning creative entrepreneur and New York Times bestselling author. Rita Book is best known for her science fiction writing, including the Pulitzer Prize winner It’s Crayon Not Cran and the 2020 Romantic Novelists’ Association award winner Corn Hole vs. Bags. When she isn’t at the office, Rita Book is traveling from coast to coast for book signings and hosting the annual Hugo Awards Ceremony. Be sure to follow her on Instagram at @JustRitaBook to find her in a city near you and to learn about her latest novel releases.

Kate Kryk

Digital Marketing Analyst

Kate graduated with a bachelor’s degree in communication studies from Saint Mary’s College in Notre Dame, IN. She enjoys working with the wonderful people at InTouch Practice Communications, where everyone calls her “KK.”

She grew up in Las Vegas but currently lives in Lowell, IN with her husband, Nick, and dog, Cooper. Football, weightlifting, and working out are her passions. You’ll find her at the gym, bright and early, every morning before work.

Kate Kryk

College Football Star

So, you want to know about Kate? You mean to say you’ve never heard of her before? As a former wide receiver for the University of Notre Dame, she broke the record for career touchdowns with 200. She’s still the record holder to this day. A career in the NFL could have been her future if it were not for the high ankle sprain. So, here she is continuing the dream and ready to be your future analyst.

Kathryn Furlan

Copywriter

Not long after graduating from Ball State University with a Bachelor of Arts in English, Kathryn found herself working in a place she least expected—a small, privately owned veterinary practice. She would spend the next 5+ years there, improving her people skills and getting to meet cute dogs and cats every day. In 2017, she joined InTouch to do something she had been wanting to do for a career for years—write. Later that year, she received her master’s degree in communications and swore to never set foot on another college campus ever again.

In her free time, Kathryn enjoys reading, learning about all kinds of new and interesting topics (cryptids, history, weather, politics, you name it), hanging out at Barnes & Noble, drawing, painting, playing video games, and going to the gym.

Kathryn Furlan

Former Child Star

Former Italian child star Caterina Frittata was booted out of her home country following accusations that she was plotting to overthrow former Prime Minister Silvio Berlusconi. She fled across the Atlantic to the United States where she was granted asylum, gave herself a generic name, and learned English by binge-watching all 9 seasons of Seinfeld. *bass slap* Wanting to live as inconspicuously as possible, she moved with her grandmother (who had been living stateside for several years) and 3 cats into a tiny apartment in the inconspicuous Midwest. She got an inconspicuous writing job to help pay the rent, and in her spare time, she enjoys making Turkish coffee and watching Fellini films.

Kimberly Skrbina

Graphic Designer

Kimberly was born and raised in Illinois. She went to college at Grand Valley State University in Michigan for three years and graduated from Elmhurst College with a Bachelor of Arts degree with an emphasis in graphic design and multi-media. Since graduating, she has worked in advertising for about 20 years as a designer, over seven of which have been with InTouch Practice Communications. Kimberly has been married for over 14 years and has two young boys (who always keep her on her toes). She enjoys traveling, playing volleyball, running, creating art (photos, paints, crafts with the kids, etc.). Family and friends are what mean the most to her; it’s where her heart is.

Kimberly Skrbina

Cartoon Voice Actor

Kimberly was the voice of Cookie the Mouse from the infamous children’s cartoon “Mouse House.” Being that she loves working with children and has a soft, squeaky voice, it was the perfect job for her…or so she thought. Cookie really enjoyed cookies (which is how the mouse got its name, of course), and Kimberly stayed in character a little too long, even off set. She really loved her job and started to eat chocolate chip cookies ALL. THE. TIME. She ate them so much that she started to develop chocolate chip freckles everywhere, so it was time to move on. She now works at InTouch and is freckle-free. She’s still creative, but on the digital front. On occasion, you can still catch her with a cookie or two, but of a different kind: snickerdoodle (shh!).

Krissie Gillis

Administrative Coordinator

Krissie graduated from Columbia College in Chicago with a Bachelor of Arts in Theater. Before InTouch, she spent thirteen years in the hospitality business. She enjoys shopping, going out to dinner, and the occasional visit to Blue Chip Casino!

Krissie Gillis

Sunlight-Loving Vampire

Krissie had always been a morning person until over a decade ago she was bitten by a bat and turned into a vampire. Unable to go out during the day, she was forced to work graveyard shifts. Then one day while surfing the net, she came across a website that advertised sunblock with an SPF of 1000! Able to venture out into the sunlight again, she enrolled in business school and developed her own line of vampire-friendly treats, including the #1 seller “Blood” Suckers.

Madison Schroeder

Customer Service Representative

Madison graduated from Indiana University-Bloomington in 2018 with a degree in Political Science. She especially enjoys assisting customers in explaining elements of their contract as she plans to attend law school in the future. Outside of the office Madison enjoys playing with her dog, exercising, and baking.

Madison Schroeder

Field Weather Reporter

Before InTouch, Madison spent three years as a weather reporter stationed at San Francisco’s wind hill.  “I fell in love with the wind as a child after watching Gone With With The Wind with my parents” says Madison.  She continues…”After three years of untangling my hair and picking bugs from my teeth, I found that the movie has nothing to do with the weather and have since moved back to less windy Indiana.”

Megan Martinez

Copywriter

Megan graduated from Valparaiso University with a Bachelor of Arts in Creative Writing with minors in Communication and Professional Writing in 2021. Though her favorite kind of writing is creative, she has yet to try a genre she hasn’t enjoyed. Copywriting for InTouch has been both a challenge and a growing experience in the best way!

When she’s not working, Megan is spending time with friends and family, reading, or writing her first book. She hopes to publish a novel of her own one day and share it with the world, but in the meantime, she is happy to write for InTouch.

Megan Martinez

Dog Whisperer

Since she was a child, Megan has had the incredible gift of communicating with dogs, making her one of few authentic dog whisperers in Northwest Indiana. Becoming a pro dog whisperer by the age of 12, she went on to share her gift with various dog owners, gaining fame throughout her teenage years and giving Dr. Dolittle a run for his money. However, it’s unlikely you’ve ever heard of her, due to her own dog, Leighla’s, undying need for constant attention causing Megan to give up the fame to focus solely Leighla.

Rachel Null

Lead Brand Marketing Strategist

As the Lead Brand Marketing Strategist at InTouch Practice Communications, Rachel works with agency leaders to plan and deploy marketing campaigns. Rachel graduated from Ball State University in 2018, joining InTouch shortly after where she began applying her passion for the veterinary industry and marketing talents. When she is not impacting the digital growth of the company, Rachel enjoys exploring new places, roller blading, watching documentaries, and working out.

Rachel Null

Mystical Medium

Growing up, Rachel always felt different. Being able to communicate with the dead was not something the rest of the kids had in common. Rachel has since mastered her skills of talking to spirits and has become the world’s most sought-after Medium. Rachel practices her mediumship on her famous TV show, Lake County Medium. You can watch Rachel perform her mediumship for A-list stars on Tuesday nights at 11pm on ZXY channel.

Rich Appenzeller

Account/Project Manager

Hailing from the Northwest Suburbs of Chicago, Rich received his bachelor’s degree in graphic design and marketing from Western Illinois University in 1997. Prior to joining InTouch, he had an extensive graphic design career with several companies working with major entertainment and professional sports licensees. From there, he delved into the world of marketing and project management, working with various clients across numerous verticals in the direct marketing space. Now, as a part of the InTouch family, Rich enjoys helping clients grow their business and their brand by helping them create beautiful websites and strengthen their digital marketing programs.

Rich now resides in Miller Beach with his Girlfriend and two adorable Cocker Spaniels Daphne and Roz. In his free time, he enjoys collecting autographed movie posters and photos from various film genres, as well as rooting for the Chicago Blackhawks, Chicago Cubs and most of all, his beloved Pittsburgh Steelers.

Rich Appenzeller

Stormtrooper

Born without sensitivity to the Force, Rich was never selected by the Jedi Order to learn the ways of the Force and help defend freedom and preserve order in the Galaxy. As a result, he was recruited by the Empire and given the mundane task of being a Stormtrooper. Sadly, target practice is rarely on the training agenda, so instead, he wanders aimlessly through the deserts of Tatooine, in the hopes that one day he might just find the droids he is looking for.

Samantha DeSoto

Account Manager

Samantha has worked in Digital Marketing for over 8 years, with an emphasis on SEO. She has a well-rounded knowledge base of all our digital marketing products and shares a particular interest in educating clients to help them feel empowered in their decision-making. She continues to grow her skillset and is currently learning all she can about the emerging A.I. tools.

She lives in Phoenix, AZ with her family and their cat Louie, who you can often hear in the background of calls demanding her attention (to which she happily obliges).

She spends her free time exploring the ever-expanding culture of Phoenix, playing D&D and video games, hosting a board game night with friends, or hopping on a plane to visit another state. She loves to travel and makes it a point to see at least three new cities each year.

Samantha DeSoto

Magical Alien

After Samantha’s ship crashed down several years ago, she made her home in Phoenix, AZ. She joins us from her home planet Nipheah, which bears a striking resemblance to 15th century earth, except Nipheah was home to what we humans would consider magic and dragons.

While she greatly missed the magical creatures of her home planet, she quickly found she can telepathically speak with cats, and has a strong connection to all the animals of earth. She now holds a deep passion for their well being.

Today you can find her tapping into her knowledge of the magical realms to help InTouch Practice clients care for all the critters of earth, big and small.

Savannah Steffke

Digital Marketing Analyst

Savannah graduated from Michigan State University in 2021 with her Bachelor’s in Advertising Management and a minor in Public Relations. With a creative mind and a strong work ethic, Savannah is dedicated to helping businesses achieve their marketing goals through search engine optimization and other marketing tactics.

In her free time, Savannah enjoys studying science to expand her knowledge and curiosity, traveling and exploring new places, and she is also an avid video gamer and loves spending time with friends and family playing games.

Savannah is also a devoted pet parent to her 16-year-old cat, Sadie, who she has had since she was a kitten. Her passion for animals has driven her to pursue marketing in the veterinary industry, and she loves working at InTouch, where she can combine her love of marketing with her passion for animals.

Savannah Steffke

Former Sith Warrior

Savannah used to be one of the most feared Sith warriors in the galaxy, but now she’s turned over a new leaf and is using her powers for good. It all started when she realized that maybe, just maybe, it wasn’t cool to be on the side of evil all the time.

Now, Savannah has some pretty sweet lightsaber skills, and despite her tough exterior, Savannah’s got a soft spot for animals. She’s got a little pet Porg named Pickles that she rescued from a battle, and she’s been known to take in other critters too. And don’t get her started on ewoks – she’s obsessed.

After the war against the dark side ended, Savannah decided to take a break from intergalactic politics and move to Earth. She always found human culture fascinating, so she decided to stay a while and explore what it had to offer. She discovered her passion for digital marketing and joined InTouch, using her skills to help promote the well-being of animals and the veterinary practices that care for them.

Sure, being a good guy can be tough sometimes, but Savannah’s loving every minute of it. She’s making new friends, taking down bad guys, and helping animals along the way. Who knew turning away from the dark side could lead to such a fulfilling and meaningful career?

Shaun O'Malley

Web Developer

Shaun graduated from Purdue University with a bachelor’s in Computer Graphics Technology in 2016, and joined the InTouch team as a Web Developer near the end of 2017. He grew up living in Lafayette, Indiana for the past 20 years and recently bought a house in the Northwest Indiana area. Although he doesn’t currently have any pets, back home he has a cat named Antsy and frequently sees her sibling, Mac. Shaun enjoys video games (specifically jRPGs), watching anime, reading and writing fantasy novels, going bowling with his family, and other “nerdy” stuff.

Shaun O'Malley

Dragon-Bound Mage

Shaun is a dragon-bonded mage from the middle of Nowheresville, Indiana. When he didn’t get his letter to go to a wizard school when he was young, Shaun was disappointed. Shaun had already discovered that he could use magic, and he had been hoping the stories were true. Since no letter came, he started studying on his own in his free time. Fast forward a few years, and Shaun has learned some spells; however, he hasn’t become very “accurate” with them– he tried to summon a snowstorm to his doorstep, and it landed in Hawaii. Recently he discovered a dragon egg which he was able to hatch. The dragon, named Tavis, instantly bonded with Shaun, allowing the mage to draw upon Tavis’s magical abilities to boost his own spells. Nowadays he spends his time searching for new books for spells and also ways to teach a dragon not to eat his shoes.

Tammy Dudley

Staff Accountant

Tammy graduated with a degree in accounting from Northern Illinois University. She has spent her career working in her field with various type of businesses ranging from small privately-owned companies to global manufacturing companies. Tammy joined InTouch in late 2018 and is excited to add her skills and experience to the InTouch team.

At home, you’ll find Tammy raising her 2 boys, playing with her 2 cats, talking to her 2 birds, and feeding her fish. In her free time, you’ll find her catching up on her favorite TV shows and spending time with her friends and family.

Tammy Dudley

Paparazzi Extraordinaire

After being stalked by paparazzi for most of her young life, Tammy decided to jump across the table and become the spying eye behind the lens. Snapping award-winning incognito pictures of her favorite celebrities is what has earned Tammy a place in the PHOF (Paparazzi Hall of Fame). Her ability to seek out, find, and stalk celebrities is unmatched in her field.

When Tammy is not taking pictures, you can find her studying up on the competition by reading People Magazine, watching E! News and learning everything she can about all of the Real Housewives on Bravo.

Tani Fisk

Account Manager

Before joining the InTouch team over a decade ago, Tani earned her Bachelor’s degree in Communications at Purdue University in 2007. While at Purdue, she interned at Fox Chicago’s morning show and won a prestigious international scriptwriting award. Tani was hired at InTouch (known then as On Hold Advertising, Inc) in May 2007 as a scriptwriter and transitioned into sales/account management 6 months later. Tani is extremely passionate about helping Veterinary practice’s grow through effective digital marketing. Outside of InTouch, you will most likely find Tani spending time with her two boys, Hunter and Greyson.

Tani Fisk

Pro Hobby Horse Trainer & Behaviorist

Outside of InTouch and her family life, Tani is a professional competitive hobby horse trainer! The world’s most elite hobby horse competitors call in Tani to train their equestrian hobby horse so that they can dominate the world in this highly respected competitive organized sport! Although only popular in Finland so far, it is a  sure to spread like wildfire throughout the universe!

Tani is also a certified hobby horse behavior consultant who can help owners to understand and solve their hobby horse behavioral problems. Whether you need a professional trainer or behaviorist, Tani is your hobby horse expert!

Ready to step up your game? Looking for a seat at the table?