Getting feedback from clients helps any business grow and improve. There are many tools which allow collection of data, from questionnaires to survey cards to many others. One of the best tools would be the use of a survey tailored for your specific practice. However, this leads to one of the biggest problems: What questions…
Read MoreThe first perception of your practice can be made within those first few seconds of a telephone greeting. “Thank you for calling InTouch Practice Communications. This is Lisa. How may I help you?” It’s very important to have a professional, clear voice as representation of your client’s first interaction with the practice. Think of other…
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